Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

February 14, 2020

Once again i was super pleased with the help and customer service I received from Yotpo. i was even happier as I got to deal with Diane again for a new client and she greatly helped me with mass amazon review imports and also adding code to a theme which was custom made. Yotpo is without a doubt one of the best apps to integrate with your store and the customer service is even better!

EIGSHOW Beauty
China
6 months using the app
February 27, 2014

Yotpo is really helpful. It drives traffic to your website and it helps improve people's trust in your business with reviews.

Chavin
United Kingdom
6 months using the app
Edited May 7, 2022

RoneI R. helped me today, precise and quickly resolved my issue. NO WAITING, imagine that. I have been using YOTPO for multiple clients over the past 8 years. Thanks YOTPO!

Guiltless By Shayne
United States
6 months using the app
January 10, 2015

Very helpful customer support. I didn't like the way that the widget displayed on my website and they took over and made it look great. Nothing better than great customer service. Without their support, I would have moved on to a different option. I really like how seamless this app is. Very easy to use and manage.

Family Storehouse
United States
6 months using the app
May 5, 2021

Great app for product reviews, clear and concise. Had great help from Junalou whereby nothing was too much trouble. Thank you

Cranberry Card Company
United Kingdom
6 months using the app
March 23, 2021

I had help from Manny to set up the reviews on my website. I had the best help ever, never imagined I would get such amazing service. Thankyou so much Manny!! Would recommend to anybody

ClearSkin Products
Netherlands
6 months using the app
March 29, 2013

Wow!!! Thank you Yotpo for the amazing app and offering it for free. We are a start up company with capital that needs to be placed in all the right places. Works perfect and I love that we can verify if reviewers actually purchased from our site.

Glitz Whitening LLC
United States
6 months using the app
June 15, 2023

Allen was really helpful with my request and very patient with me which I really appreciated a lot! Great app also

Beauty Run
Canada
6 months using the app
May 30, 2021

Had an amazing experience with the costumer support, Ed helped me with the installation of this great app and i just had to answer some questions and he took his knowledge and helpen me throughout the whole process. Thank you Ed and Yotpo! Also a little suggestion maybe make the prices a little bit more affordable for starters

Stera
Belgium
6 months using the app
January 12, 2021

YOTPO has one of the best services I have ever experienced. Mary Ann helped me out with all of my questions and she was so patient and helpful to me. Shout out to her! I would definitely recommend the app and especially their services to all of you!

Sparkly You
Netherlands
6 months using the app
Yotpo replied January 14, 2021

Thank you so much for your review. We're thrilled to hear Mary Ann was able to help set you up, and we will be sure to pass on your compliments!