Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Mark from your support team was very helpful with the service he gave me today, everything I asked for to be implemented to my site he done with expertise! Thankyou mark
Thanks Rhenant), help me a lot ! very patient:)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
The support has been amazing. Very quick and super helpful! Looking forward to lots of great reviews from customers.
In 4 months of use, we have seen our revenue and brand engagement increase dramatically. The team is a pleasure to work with as well.
Customer support provided a very quick response and fix to an issue we had, but didn't know how to fix ourselves.
Yotpo has the best customer service, super easy and very helpful technical support. Special thanks to Sasha Marchuk, you're awesome!! Thanks again:)
Amazing service by RONEL! definitely took the time to make sure all my issues were resolved. Thank you so much for your time.
I love this app ! I love the customer service especially from Ronel who was willing to answer all my questions quickly and successfully. I also needed the help of Sheen who was amazing and thorough. Sheen helped me when I was stuck. Customer service in this app is brilliant. I love all of the variety of uses. I highly recommend!
Thank you so much for taking the time to leave a review. We are constantly looking for ways to improve our customer service, and are happy to hear that we have met your expectations.
Don was the MOST HELPFUL OF ALL. Don troubleshooted my problem quickly and then the same question I have asked many he actually had the right answer for me and helped my upgrade my plan without paying the $149 after I thought that was the only plan we could upgrade to. I now get 100 photo reviews and other perks of paying $29 per month.
My experience using the Live Chat service with John G. has been great! They were very helpful and quick in answering my questions, and provided links to helpful articles that I can refer to in the future if I have any more questions.