Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 14, 2023

Yopto Support does it again! Special shout out to John G who helped me resolve a display issue very quickly.Thanks

INDUSTRY SELECTED UK
United Kingdom
5 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

November 18, 2020

very good app thay have great support and thay have awsome integration with shopify, facebook and sms app

שיאננדה
Israel
5 months using the app
Yotpo replied November 23, 2020

Thank you for leaving a review! We're happy to hear you're making the most out of all our integrations!

June 9, 2021

Their customer support is really fast and friendly, and every time i need something they're happy to walk me through the steps. The free version is good on its own, but I can definitely see the value in upgrading.

TruDiagnostic™
United States
5 months using the app
July 12, 2021

The support provided to me by Mark recently was incredibly friendly and professional. It's so important to have great communication and customer service like this and I really appreciate it as a user.

Little Birdie Trading
Australia
5 months using the app
August 18, 2022

Simoun Francis S helped us install the rich snippet, thank you Simoun! It was a pleasure working with you~

Superfood Science
United States
5 months using the app
September 3, 2022

I use Yotpo for customer reviews bc they automatically email once the customer has had time to use my product(s) & they make it easy so that I get more reviews. I recently upgraded so I could add my top 9 reviews in a carousel display on my landing page. The code was easy to create but I wasn't sure where or how to paste it in my Shopify store code without messing something up. I used Yotpo's chat box and a real person was soon chatting with me and offered to paste the code in for me. They made it all simple and easy and now the carousel is up and running and looks awesome.

Watch My Garden Grow
United States
5 months using the app
Edited May 3, 2022

Customer service is very responsive. Had a question regarding manual review upload and Ronel got back to us quickly with the info we needed.

4ArtWorks
United States
5 months using the app
May 26, 2013

Awesome app. Everybody should use it to get reviews fast!

Covood
Germany
5 months using the app
May 12, 2016

This app offers a heck of a lot of great features for the low price of free. I am just getting started but I can see the value in their premium features and will likely be upgrading in the future. I've done lots of research and been reading the Shopify blogs and one thing that many of the successful stores have in common is their use of Yotpo.

Paint N Glow
United States
5 months using the app
September 17, 2022

Needed help setting it up, since web browser wasnt showing any saved changes, and an agent was there to help every step of the way providing details and explaining how to do as well. Very professional & outstanding. Love this app, hope it helps me with getting reviews for my products. Thank you very much!

Babe + Bubbie Boutique
United States
5 months using the app