Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Great service and the customer support team are outstanding, helped me get set up and rectified issues of my own doing, its working great and would recommend to anyone. Also spoke with Gimbert on the Webchat who made the whole process incredibly easy.
I was amazed at how quickly the reviews started coming in once I had installed Yotpo! I had never received reviews until now - I'm so happy to see how excited my customers are over my products. Awesome app.
YOTPO is such a great review app that adds a lot of trust and transparency to our products. Installation and UI/UE is great, and customer service is phenomenal. We are NOT tech-savvy at all, so weʻve been working closely with Pauline from the Support Team and she has been phenomenal in helping to customize our widget colors and fonts to be brand-appropriate. Pauline was very responsive and was patient and kind enough to go through multiple rounds of revision with us until we got everything looking just right. Thank you so very much for creating a beautiful service, and for your outstanding customer service!
Thank you so much for the raving review, Noho Home! So glad to hear we are meeting the mark when it comes to great service. Keep enjoying Yotpo!
I was experiencing issues with installing the review star ratings to the homepage of my website. Daniel P. was able to figure out the problem and he added the feature with no issue. He continued to follow-up with me until the job was completed. John B. was also helpful when I asked for the review star ratings to be added to my current theme and NOT the copy. I love Yotpo support. They have been SUPER helpful for all my support needs. KEEP UP THE GOOD WORK!
Great customer service, specially to Ed, He help me resolve the issues I have. He do a great job and fast!!!
Love Yotpo. Easy to use and navigate. Very friendly and quick service. Was surprised even on trial membership how great they were for support. Highly recommend.
I like the layout and email easy use of the app. The setup was a little hard for someone like me who knows nothing about coding. But the one problem I had I emailed support and Josephine E helped me through it. It was a great experience
Love the app! Ed was super helpful in fixing a few things for my store. I would recommended them to any store owners
I love this app. I have used high end services that cost a lot of money to do the same thing Yotpo is doing. There service is great too, I had a problem with my reviews showing up on my page and they quickly fixed it!
Thanks for leaving a review, we love hearing our customer support team is hitting the mark!
Allent was very helpful and patient with me. My questions were all addressed and answered in detail.