Reviews (7,042)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

November 21, 2023

John G was absolutely wonderful, very patient, and extremely helpful. Couldn't ask for better customer service and support :)

Sprout Organic
Australia
15 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 7, 2024

Great help from Ruzsel!

COORE
Norway
About 2 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

Edited January 4, 2024

Joian Z was great and responsive and handled my issue quickly.

Philosopher Foods
United States
About 2 months using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

February 18, 2024

dank Ruzsel, good help

ByTradition
Netherlands
10 months using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

February 4, 2024

John G was a great help

OliWorks
United States
7 months using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

November 4, 2023

I am very pleased with Yotpo service. Ruzsel was very patient and helpful.

Lemon Pepper KrrrakHouse
United States
3 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

November 2, 2023

Joian Z was very helpful and solved the problem for us!

Chillhop Music
Netherlands
3 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

December 18, 2023

Rhenant was great. They helped out super quick and all my questions were answered,

ChrgeApparel
United States
3 days using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

February 14, 2024

It works correctly, but the appearance according to website is hard to find

Indyeva
Canada
14 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

February 7, 2024

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

myskinbcn
Spain
About 23 hours using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!