Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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Super helpful! Very easy to talk to.
Thank you for writing a review — we value your feedback.
Rhenant was very helpful
Thanks for your feedback, we really appreciate it.
This app started sending non-branded, incorrect product review requests to our customers without our permission. It continued sending out emails even after we uninstalled it.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Good App and fast Support, sepcially from Arven. He helped me withing seconds. I definetly can recommend the app and service
Thank you for sharing your thoughts with us!
Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!
Thank you for sharing your thoughts with us!
John was incredible in helping me setting up my account! Many thanks!
We appreciate your feedback, thank you!
Rhenant was very helpful with the issue that I had.
Thanks for your feedback, we really appreciate it.
Yotpo Product Reviews & UGC has a fairly user friendly interface that's easy to get around, and their customer support staff is great! Warly S, one of their customer support agents responded and helped with my inquiry quickly and professionally.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
John G was absolutely wonderful, very patient, and extremely helpful. Couldn't ask for better customer service and support :)
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!