Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

Edited July 1, 2021

One of the best supports ever. Fast, effective, and super helpful!! Definitely recommending this application. Radly was my guy and he is amazing!

enjoydamn
Bulgaria
5 months using the app
April 22, 2023

Yopto is a fantastic product for our startup, special shoutout to Joain Z who helped me install the code on our Shopify store!! Amazing support from Joain, would hire to run my customer success someday.

Green Water Labs
United States
5 months using the app
December 4, 2020

I have been very pleased with this app for requesting reviews from my customers after they purchased products from my online shop. Recently, I received a couple of reviews that the app showed had been published to my website but they did not appear on my shop. I reached out to Yotpo and received a timely reply from Sheen informing me that they had resolved the issue. I checked my website and both reviews were there. I am very pleased with the support I received.

SKCreations, LLC
United States
5 months using the app
Yotpo replied December 6, 2020

Thank you for sharing your review. We're happy to hear you had such a positive experience with our customer support and that all issues were resolved.

August 27, 2021

Great service and quick response, last super help from Gimbert =)
Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Adriana Chede Jewellery
United Kingdom
5 months using the app
Edited September 5, 2020

Superb customer support. Responsive, helpful and above all - kind. I had made a bit of a mess at my end and they quickly corrected my error. Support staff is Golden.

AccuMeth® | BestMethTest.com
United States
5 months using the app
July 19, 2021

とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。

Bay Trade Japan Knife Store
Japan
5 months using the app
January 7, 2022

Fantastic customer service! We had an issue with the widget displaying on our store and they managed to fix it very efficiently.

EmmerSan
South Africa
5 months using the app
June 29, 2016

Great product! So happy that you have now rethought your pricing. The reviews look great on my site and gives the site a professional look www.brit-rocks.com. Love being able to comment on reviews now, I do think the Q & A function should also be included on a cheaper price plan! Just my thoughts!

Brit Rocks Hair Extensions
United Kingdom
5 months using the app
December 21, 2021

I got quick help with installing this new app on our site. Good so far. Thanks for the help.........

Power Equipment Man
United States
5 months using the app
Edited April 27, 2022

Nick S. was able to figure out what I needed to done and did it quickly and thoroughly. He was pleasant as well as being super helpful. Thanks Nick!

Gym Weed
United States
5 months using the app