Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Very helpful and always has the answers to my questions. Very professional and understanding. I highly recommend.
Since implementing Yotpo we have seen a considerable increase in conversions.. Thank you to Pauline from the support team, she is always quick to reply and resolve any questions we have.
The customer service replies fast, friendly and effectively. Ronel answered my questions with patience and understanding.
This ois an excellent app. Installed 3 days ago and reviews are rolling in everyday. with the old app i only got 3 - 5 reviews a month. lot's of flexibility and i really love the 2 reminders. Today i had some questions and doubts but Jeorge from support resolved the issues in no time. I already got the first returning sales from the reminders. Top notch
Yotpo is fantastic. It helps us gather high-quality reviews for both our single Greeting cards as well as B2B Customised greeting cards with no hassle. It is worth every cent.
I recently started using the Shopify addon and I must say it has been incredibly useful for my online store. The addon provides a seamless integration with my existing Shopify platform, allowing me to enhance the functionality and performance of my store effortlessly.
One of the standout features of this addon is its customer support (John B.). The support team has been extremely helpful and responsive whenever I encountered any issues or had questions regarding the addon. They promptly addressed my concerns and provided clear solutions, ensuring a smooth experience for me as a user.
There is one important tip I would like to share for fellow users: remember to use the "Ctrl+F5" shortcut after making any changes or updates through the addon. This simple step ensures that any cached data is refreshed, preventing any potential display issues or discrepancies.
Overall, I highly recommend the Shopify addon for anyone looking to enhance their online store's capabilities. Its usefulness and the helpful customer support make it a valuable addition to any Shopify user's toolkit.
We really appreciate your feedback regarding our product and our Growth hero, John! We are delighted to provide you with the best customer experience everyday! Thank you!
Daniel P helped me realize that I had not uploaded the discount codes to my website. I am hoping that people will be able to finish their transactions now.
Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.
Thanks for your feedback, we really appreciate it.
Jeorge Kenneth from support gave me the best customer experience of my life! He performed some coding to help center the star reviews on mobile only.. and was finished within 5 minutes of me asking for help! Thank you!
They make it easy for customers to review and we have seen an increase of product reviews. They even assisted in placement on our website at no cost to us.