Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

January 14, 2022

Customer service is exceptional! Eunice P. helped me integrate Yotpo with my custom theme and was very patient to make sure that everything was already working on our site.

Halia
Philippines
5 months using the app
July 4, 2022

Muito bom ótimo atendimento e muita velocidade com esse atendimento é o segredo para o sucesso MUITO OBRIGADO.

Astral zen
Brazil
5 months using the app
February 16, 2022

A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Alchemy
United States
4 months using the app
September 5, 2022

This app has been great. The support from Rilu Jane B specifically has been really helpful in getting my reviews to populate correctly.

Vitalize
United States
4 months using the app
April 27, 2021

The support agents are very proactive and understanding. They knew their product very well, and never hesitate to help you out.

Nonna Live
United States
4 months using the app
Edited November 1, 2021

We faced several challenges importing our reviews, however the support we received from Manny was outstanding! He responded timely with helpful solutions to our problems. Thanks Manny!

Abby Rose Skin Care
United States
4 months using the app
April 17, 2017

Probably the worst customer service I've ever encountered. Asking them a simple question means days of emails designed to beat around the bush and up sell you on their extraordinarily high priced plan.

I really wanted to like their product but they are basically a scam at this point. Stay away from these used car salesman.

Beach And Dog Co
United States
4 months using the app
December 3, 2019

Yotop is great review system, and support is amazing, would highly recommenced to any business owner

i7Pro Ltd
United Kingdom
4 months using the app
May 24, 2022

Radley and Lemuel helped me trouble shoot my display issues in a snap. I appreciate their help and patience with someone who is not a "tech" person.

Over The Moon Greek
United States
4 months using the app
June 14, 2021

Straightforward app with great indications and customer service, thanks to James from Yotpo for his help and quick response

Maison Mounicq
France
4 months using the app