Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

November 19, 2023

helpful support

Helena Perry
United Kingdom
About 2 months using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

December 1, 2023

Had a few questions regarding an upgrade and Doner was great in answering the questions I had with clarity and swiftness. Thank you.

Peugeot Watches
United States
About 22 hours using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

October 20, 2023

Doner P. was very helpful making me understand how to best use YotPo

Brisco Coffee
United Kingdom
About 2 hours using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

January 2, 2024

Joian Z was fantastic!

Micropause
United States
11 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 13, 2024

excellent support from Johnny G

sharesiopa
Ireland
4 days using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

October 16, 2024

Donel P helped my while setting up Yotpo - thank you!

Hammocks Down Under
Australia
39 minutes using the app
January 30, 2024

Thank you for your hlep, Joian Z

Solarera3
China
3 days using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 14, 2024

Me han encantado los pendientes, son artesanales totalmente pero muy bien hecho y lo mejor que son antialérgicos, hacía tiempo que no me compraba unos por éste motivo. Así, que estoy encantada. Volveré a repetir. Gracias mil.

COLOR21
Spain
5 days using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

February 21, 2024

Hi , thanks to Ruzsel to clarify my doubts.

Audiben store
Spain
7 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

November 8, 2023

Great app

Nicfound
United States
4 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!