Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 29, 2023

Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke

Angelherz
Austria
3 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 16, 2024

Everything works great, Ruzsel was very helpful with the setup during the call.

Strong Roots
United States
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

April 28, 2016

Good app for the free version. Has collected a lot of good reviews, and combined with Kit will allow to post to Facebook.

Neverlift Apperal
United States
3 months using the app
Edited May 23, 2021

I just changed themes for my site and of course the reviews needed to be uploaded again. Mark and the team were so responsive and quick. I would highly recommend them!

Sole Storage
Australia
3 months using the app
Edited July 4, 2021

Super powerful app, and the customer service is great too. Any time I get stuck (I'm a newbie,) the nice folks on the Live Chat fix my issue for me. As a new "solopreneur," the biggest pain point for me has been learning the ins & outs of over a dozen new apps, but it's been a breeze taking on this one! Anne helped me in record time, and Ronel has also been a great help. Thanks!

Kelly Knowles Art
United States
3 months using the app
March 22, 2024

Jeorge was enormously helpful in helping figure out a language issue on the automatic emails!

Welcome+
United States
About 2 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

Edited September 11, 2023

John G was Awesome!! Helped so much

Celesky Designs
United States
3 months using the app
April 4, 2022

great personal & helpfull service from James :) was a great experience to work with james on the yotpo app

huggiezz
Netherlands
3 months using the app
July 29, 2021

Ronel was a true hero helping me install on my theme. My theme is a bit different and customized so it took some extra time and I'm so glad they were able to figure it out and get us up and running! Thank you!

Give Insatiably
United States
3 months using the app
Edited October 4, 2022

Amazing service from top people, I highly recommend this app and service. Rhemy R was really professional, helpful and went the extra mile to resolve my problems. Great work Rhemy and the Yotpo team

byrdhair
United Kingdom
3 months using the app