Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

June 16, 2022

Yotpo is the best platform out there for reviews. Highly recommend. Customer service is excellent! Very quick to answer and assist.

Gourmate
United States
3 months using the app
September 22, 2023

Brilliant! Amazing service from start to finish. Ruzsel & John were SO GOOD to deal with. They solved my problems and helped me implement Yotpo so that it is seamlessly integrated with my site. I could not be happier with the outcome. Thank you

Salty Cheeks
Australia
3 months using the app
Edited May 25, 2022

Ronel R & Nick S helped me get my review pages setup correctly and explained how the reviews worked. Super helpful, friendly, and efficient. I would highly recommend this app.

Touch of Grace Quilting Co
United States
3 months using the app
December 12, 2023

Great product support - Joian Z really helped me and was able to help me immediately while others failed to.

INDUSTRY SELECTED US
United States
3 months using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

August 6, 2023

Easy company to work with I was having trouble publishing my reviews to my page as I needed them to show and I was connected with Allen M who assisted right away! Thank you so much because I was struggling trying to figure it out took him all of 10 minutes to get everything done!

MC Blanky Blanks
United States
3 months using the app
September 30, 2015

Awesome and easy to Integrate

Tee Monsters
India
3 months using the app
Edited November 13, 2022

Even starting on the Free Reviews plan this app is the leader of the pack. Lemuel Yotpo was awesome in providing prompt and useful direction with my questions. This looks like a winner.
Also Yotpo Radly was an awesome help in finding a tweak that I needed.

Scintera Pty Ltd
Australia
3 months using the app
November 2, 2023

Joian Z was very helpful and solved the problem for us!

Chillhop Music
Netherlands
3 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

April 9, 2023

Perfect App and Customer Care, Kenneth John M helped me a lot with modifing my colors for something, if can place a 10 stars review i will 100%

Modern-Serene
Romania
3 months using the app
April 26, 2022

Kenn T was very helpful in fixing our companies import issues. Kenn spent 30 minutes or more helping us solve the issue and we are very happy with their communication and results provided.

Rapunzille
Australia
3 months using the app