Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Good, solid app. Easy to use and work. Also great metrics and info to utilize.
Waiting on senior team and email now...actually my case is still not solved...so im reducing this to 2 stars.....i didnt get a promised email from senior level staff to investigate why yotpo didnt have any reviews for a year...im an owner of a small business..i dont have anyone helping me so i do need a wee bit of extra support..havent got it to date...
That's very good and fast support.
I hope this app will bring more traffic to my site.
Thanks for support
Great customer support through Live chat while we were setting up the look&feel of the reviews widget. Thanks a lot to Manny.
Yotpo was very helpful and great for our business. Customer service is excellent, and they are quick to answer. Thank you James C and Ed for the help!
Clever app, really easy to install and navigate, I have seen impact on our sales straightaway. Customer service and support was exceptional too.
However, I would like to see the app enabled for mobile phones and handheld devices in the near future as most our customers purchase via these channels.
EDITED: The REVIEWS Tab doesn't show on mobile phones and handheld devices.
Thank you for your review and we are extremely happy that you are satisfied with Yotpo and it's customer service. A part of your review mentions that Yotpo doesn't work with mobile phones. Regarding one of your comments above, I would like you to know that Yotpo indeed works with mobile phones flawlessly and we would be glad to walk you through everything. I request you to kindly open a support ticket if you are facing any difficulties with this and our support team would be happy to help!
UPDATE: Thanks Kiss Ready Lips for updating your feedback and letting us know more about the issue. The Reviews Tab currently doesn't work on mobile due to the screen resolution limitations. That being said, I have filed your feature request with our product team and we'll update you on any future developments. Thank you again for your patience and valuable input!
Yotpo is definitely a fantastic compare to other review apps however I have to agree with many other users with regards to the high pricing of the paid version.
I’ve found yotpo great, very helpful and supportive from the get go. Their response time is excellent even though I’m in a different time zone
Thank you so much for leaving a review!
Nice app and nice service, give us a great help! This APP has solved our troubles, and the developers are also very patient to solve our problems, thank you very much.
Gimbert was great! They helped me import my reviews from an old platform to Shopify. He was also patient while I gathered the info needed for the migration. Happy client!