Reviews (7,154)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 8, 2022

Absolutely love that I'm able to send such seamless emails to my customers so that they can give us in depth reviews. Support is also amazing! Radley E was a great help. Thank you for the amazing app

Everdries
United States
About 2 months using the app
July 7, 2022

I've been looking for an affordable reviews app for my small business, primarily to display reviews on my home page. Alongside their freeplan, Yotpo could do this for a really reasonable and affordable price (15usd per month). You can also change the appearance/colour of the stars to correlate with your own branding, which I really like. Each time I have used the chat service, their team has been ...

The Hallowed Crystal
United Kingdom
About 2 months using the app
February 26, 2021

I just contacted the support as the review was appearing at the bottom of the page. The service was quick professional and Manny resolved the issue quickly. Much appreciated

Craftbierbox
United Kingdom
About 2 months using the app
November 10, 2022

Great app with great service and excellent features. They are always there to help you o the chat with any queries and questions. This app can take you from small to large with all the upgrades. Good customisation as well

Style & Swagger
Australia
About 2 months using the app
October 6, 2016

Writing a review to warn other store owners. Please look for alternatives prior to installing this app.

We used Yotpo for years, but their pricing keeps going up, customer service is extremely slow and most of the features that you actually need will cost you hundreds, if not thousands a year.

I get it that their business model is for large stores (Shopify Plus customers), but thats not where ...

Missx
Australia
Over 3 years using the app
October 4, 2021

The app is easy to use and the customer service is very good. Very friendly staff. Will be using this app moving forward.

Snuggles & Co
Australia
About 2 months using the app
June 11, 2014

Fantastic product, easy to configure and easy to use after that.

Eighty Eight Store
United Kingdom
About 2 months using the app
January 3, 2020

I am delighted with yotpo they are very helpful and they are answering the doubts at the moment great i recommend it 100%

ANDERS clothes & letters
Spain
About 2 months using the app
Yotpo replied January 19, 2020

Thank you so much for your review! We're delighted to hear you're enjoying Yotpo ⭐️

Edited September 21, 2022

great customer support Thank you Reinier for your help you are a real assets to the company looking forward to use more apps from them

baselaboratories
United States
About 2 months using the app
April 7, 2015

This is a Great Marketing tool, I'm not techy and the instructions were just easy to follow! I'm loving it. Only thing I have to say is the pricing for upgrading is just way too high per month or else I would go for it.

Sparkles by Lola And Starr Candle Studio
United States
About 2 months using the app