Yotpo Product Reviews & UGC , 6,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.
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So far the support was pretty good. I had some issues where the widget was not showing on the product page but tnx to Lemuel it's working now. Also cool that you can customize the widget with ur brand color.
So far so good - really pleased with the customer service on instant chat which was really helpful. Easy to use dashboard too
Not 100% sure I'm smart enough to use this app, but Donner P was incredible. Answered all my questions and was very patient with me. Donner needs a raise! :)
Yotpo is great on Shopify. I needed some help today, and their excellent support team helped me out right away. Highly recommended!
Customer Service Is Amazing!
I got help really quickly and am super satisfied.
One of the best reviews apps
I used this app for two yeras trying to get reviews. My atore was havi g performance issues and a SEO audit discovered that it addS block of information that conflicts with google search. Reach them several times, they could not offer a solution. If you appreciate your business, DON’T install it, you will regret it
Thank you so much for taking the time to leave a review. We're so sorry to hear you had a negative experience. Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.
The app is ok, but the support is so bad, that you better hope you don't have any issues. I contacted them in 3 ways - 2 emails and 1 chat (on their site). The chat rep responded 4 days later, telling me to email them. The email rep responded 4 days later telling me that what I need to do is possible, but didn't tell me how to do it. At that point, why have a support department at all?
Great app however a bit pricey.
Eduardo and Nick been great. They answered all my questions promptly and was very friendly. Would work with him again
The support agent of YOTPO is perfect they are helping you with everything you need that's so helpful. Thank you, Bernard. I highly recommend that app because it's clean and pro.