Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
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Horrible customer service, horrible response, they blocked me from all social pages, they charged me after I cancelled the account, I had to call and cancel again and they promised it was cancelled and acted like I was the moron. I'm still getting emails saying I'm going to get charged overages etc because I've exceeded my limit. HELLO I CANCELLED MY F@#$%$# ACCT and uninstalled the stupid app. You Morons get your ASDFASDGASDF$TW$RT together!!!! YOUR APP SUCKS YOU WANT $300 A MONTH TO DO WHAT Product Reviews by Shopry will do and do BETTER for just $30. Do not use this app. use Shopify Reviews and then install SHOPRY Product Reviews Addon App. It's $30 instead of $300, they have great customer service unlike these jerks and they have more robust features. YOU SUCK YOTPO YOU FREAKIN SUCK!!!
Wouldn't recommend to anyone! Over priced and now my widget isn't even working and no one is fixing it.
I could se maybe paying $100 a month NOT BILLED annually but $699 is absurd!
professional! He helped me with everything I asked and was very patient!
Because of such a service, I chose to move to Yotpo
John was incredible in helping me setting up my account! Many thanks!
We appreciate your feedback, thank you!
I dealt with the best advisor called Warly. He dealt with my query straight away, had it sorted in a matter of minutes and came back to make sure exactly what I was looking for.
Brilliant service!!
Tracy, Dublin
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
John B was very helpful in getting our reviews sorted out. Would recommend to app to others who are looking for an intuitive review platform.
Love this app somewhat easy to set up Sheen helped me customize my stars and review look Which I found very Helpful. I recommend this review app. Although I do wish that they can bring the monthly orders up on a free plan instead of 50. Something that I would change is maybe consider bring the $20 plan to $9 so its affordable for once we pass the 50 free order limit thanks. Great customer Service.
Rhenant was a great help with customer service. We just started using Yotpo and are excited to see its capabilities.
The app is working as intended and when I needed help moving from one platform to another, the support team were amazing! Most recommended.
Thanks so much for your feedback Floby Överskottslager, we are so glad you are enjoying Yotpo!
Great App. Very easy to use!! Highly recommended
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