Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

May 12, 2022

Great customer service. The program is affordable and provides the value needed to reassure customers. I would like some better customization in the free option but it's free, so can't complain.

Knowledge Crate
United States
About 2 years using the app
August 27, 2014

Love this app on shopify. Though some of the improvements are in the works but still one of the best apps being used by us!

Vastradi Jewels
India
About 2 years using the app
April 21, 2013

I don't want to push our customers for writing reviews. However, Yotpo has several options which make me comfortable to use the app. Well designed app. Thank you very much.

Zakka de Happy
United States
28 days using the app
July 20, 2022

Doner P. was EXTREMELY helpful with adding/transferring our reviews. Incredibly happy with this app over & over again. If you're considering this app, this is your sign to try it!

Crew Home
United States
28 days using the app
June 28, 2023

I noticed our reviews were not publishing to our site even though I could see new reviews coming in through the Yotpo app. I reached out to support and had John G. assist me. He informed me that I had not added the Yotpo widgets and still had our previous reviews app widget active. John was super helpful and prompt with this fix. His help was very much appreciated and saved me a lot of time. He went the extra mile in making my experience as seamless as possible. Thank you, John!

Ferosom Forte
Canada
28 days using the app
Yotpo replied June 30, 2023

Thank you for sharing your thoughts with us!

April 26, 2020

Thanks to Danreb for helping me solve my issue. The reviews are now on my site! It was done quickly and easily.

All Natural Dog Beds
United States
28 days using the app
June 7, 2021

We love Yotpo for our store reviews. Every time I've reached out for help on the chat I've had great service. Junalou and Ronel were very helpful in figuring out some issues we had. I highly recommend the app.

CLARISMA Beauty
United States
28 days using the app
June 11, 2016

Great app!! Easy to integrate and use.

Jardin Flowers
United States
28 days using the app
October 2, 2013

Great customer service and easy to implement. A decent amount of customization too.

Darn Good Yarn
United States
About 2 years using the app
September 29, 2022

Die App funktioniert wie sie es verspricht und bietet viele Einstellungsmöglichkeiten. Bei Schwierigkeiten ist der Kundensupport super schnell und sehr hilfsbereit. Klarer Pluspunkt. Daniel hat bisher jedes Problem gelöst und ist dabei ausgesprochen nett. The app works as promised and offers many setting options. In case of difficulties, the customer support is super fast and very helpful. Daniel has solved every problem so far and is extremely nice.

BohoWitchBrew
Germany
28 days using the app