Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

May 1, 2021

App works perfectly, James from support was really helpful. Would recommend, he helped me rectify upload errors and it works like a charm. 10/10

Gravity Lighting
India
29 days using the app
March 2, 2022

I'm very happy with the app. It's automatic email feature allows us to easily collect reviews for our product. I also like the star ratings that give more social proof for each product. Customer service is also very responsive and helpful.

Seed Grocer Ph
Philippines
29 days using the app
August 19, 2020

There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.

Cooper's Treats
United States
29 days using the app
April 27, 2021

Great customer service! Ronel helped me install the app and made adjustments based on my recommendations. Truly impressed by the service. Thank you!

Glossyfinds
United States
29 days using the app
August 21, 2023

Great support and feedback to help us solve our issue. Solid and quick response by Rhenant From the moment I reached out to them with my technical issue, their prompt response and patient guidance reassured me. They displayed a deep understanding of the problem and provided clear, step-by-step solutions.

TahiNZ Honey
New Zealand
29 days using the app
Edited October 19, 2021

This app is great! Service is fantastic. Nothing was a problem when I wanted reviews shown on different pages. Would recommend. Great help also with social integration.

My Identity - Medical ID Jewellery
New Zealand
29 days using the app
June 13, 2022

Was using walmart syndication via Yotpo, Daneil and Howell were very helpful. Prompt response from them and got the problem solved. Gr8 service!

Famree
United States
29 days using the app
December 18, 2021

The customer service is on point, Doner helped me perfectly, he cares about you, he's kind and his service was overall satisfying!

HeyToneBody
Italy
29 days using the app
March 9, 2022

Alan from Yotpo was absolutely brilliant. Could not do enough to help. I'm really impressed with this company so far - customer service has been exceptional.

Wowow Toys
United Kingdom
29 days using the app
March 5, 2021

I just upgraded my yotpo subscription and was having a few issues installing the widgets, Mary Ann helped me through it step by step on the customer service chat and resolved everything. Thanks - great app and customer service

Lucas Creative Art
United Kingdom
29 days using the app