Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

September 22, 2021

It's working well for getting reviews and ratings. Their chat is very responsive if you have any issues.

frontierenaturalmeats
United States
30 days using the app
May 20, 2021

Used this app to build trust with reviews and had a few issues with unpublishing a few reviews and Ed helped me through every step efficiently, very impressed with the customer service and the app itself is a good tool.

pittstop golf
United Kingdom
About 2 years using the app
January 18, 2023

The reviews have tremendously helped my businesses and they offer excellent customer service! Highly recommend

High Desert Small Animal Feed
United States
30 days using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

June 15, 2022

Albert went above and beyond helping get us setup and taking the time to hear our goals. We appreciate the support and look forward to testing this tool out.

Skydio SandBox
United States
30 days using the app
March 23, 2022

I needed help and received it from Ed who was excellent and took care of everything in a timely manner.

Florin Arte
United States
30 days using the app
November 22, 2022

Muy buen soporte de parte de Rhemy, solo me falta probar la aplicación por completo. luego comentare mi experiencia sobre la app

Linc Rock
Colombia
30 days using the app
June 6, 2023

Ronel R was VERY helpful. great experience, walked me through my issue and found a solution. Really appreciated the patient support.

JunkTheory
United States
30 days using the app
May 22, 2020

Reviews work great, and customer service is always beyond helpful when I need anything fixed. I am new to website building and always get my questions answered promptly. Thank you!

42020 Visionaries LLC
United States
About 2 years using the app
February 26, 2021

It was a slow start but they have been great ever since. The Yotpo support and dev team especially have been brilliant, responding quickly and accurately to my requests. Great service and super app.

Movero Bamboo
United Kingdom
About 2 years using the app
September 20, 2022

Simoun was very helpful to help me resolve an issue. Product working well so far. Will need to play with it more

sableflow
United States
29 days using the app