Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

November 4, 2021

Increíble servicio de atención al cliente. Siempre están dispuestos a ayudarte sobre cualquier cuestión que implique a Yotpo. Además, la herramienta funciona correctamente y ayuda mucho a generar muchas más reviews. Gracias!

GOVALIS
Spain
About 1 month using the app
January 26, 2017

Great app for reviews on http://www.RandomSwag.com Works great with EasyTabs! You can use both apps to put reviews in their own tab for a professional look!

Random Swag
United States
About 1 month using the app
April 18, 2022

Kenneth John M was amazing at helping me set up my reviews on shopify! I was having challenges installing the wizard and he successfully installed it in a couple of minutes. Thank you so much! love this app

IILLICIT CURLS
United States
About 1 month using the app
May 25, 2023

Great customer support from Stephanie. Not only did she help fix our issue but also taught us how to manage updates better in future.

miPADDLE
United States
About 1 month using the app
May 17, 2023

Kenneth John M helped me with the problem I was having. Great service. Thank you Yotpo! Thanks Kenneth John M

brownfamilywines
Australia
About 1 month using the app
Edited May 27, 2020

After installation I had a few issues however Yotpo's level 2 support team were very helpful and worked to resolve the issue. I'm happy the the app and now expanding it's usage on my site.

ArtSmart Art Store
Australia
About 1 month using the app
February 22, 2023

Wonderful service from James. Not only was he friendly, but he helped to resolve my issue and made the process quick and simple.

Cab's Professional
United States
About 1 month using the app
Yotpo replied February 24, 2023

Thank you for writing a review — we value your feedback.

April 9, 2020

I struggled with getting our reviews from our old site being seen on our new Shopify site, the yotpo help sheets were not clear enough for me. However once I reached out and explained, I received great, clear and very speedy service from Diane!

Pickett London
United Kingdom
30 days using the app
March 7, 2018

Good customer service. A little slow to reply to my email, but they fixed my issue. I just wish the Pro membership was not so incredibly and ridiculously high. Dana Shamir helped me with my issue and was very professional.

Mowtown Waldo Implement
United States
About 2 years using the app
March 18, 2021

Anne is great! I love yotpo, the only thing is it is sometimes tricky to get the code right into your theme.

The DAllhouse Boutique
United States
About 2 years using the app