Reviews (7,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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I love the Customer service it was great and I love that I can access that feature. Yopto was a little tricky for me to navigate as a new downloader
Diane was absolutely amazing really couldn't of done it without her. I was so stressed out and she was able to sort every single problem and go above and beyond to help, thank you so mucH!
Thank you for your review. We're thrilled to hear you had such a positive experience with Diane and we will definitely pass on your kind words.
The customer service named Joian Z is amazing and I am glad to use this app because it met up with my needs
The customer service is very responsive, Vitaly was very helpful and he personally resolved my issues directly on my backend store. I definitly recommend any store owner to try this wonderful app.
Awesome help! Thanks. Quick and easy. Mark was very helpful and helped more than I asked. I will keep using Yotpo
So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.
Big thanks to James C AND Mark ! They deal perfectly my request, fast and good work. Now thanks to him I'll use Yotpo on my shop.
The chat support is super fast and they have quickly solved all my issues! At least for now, I can recommend!
Hi there, thank you so much for leaving a review. Happy to hear our support team was able to help!
Well, it collects reviews and does it solidly. Importantly their support is great--both via chat and email. Super helpful and super responsive. I was under a deadline and they jumped in to get my task done. Thanks team!
Thank you for taking the time to leave a review. We're happy to hear everything worked out in the end and you're enjoying Yotpo.
Excellent service! James from Yotpo helped me get the app installed instantly and it works great! Our theme is heavily customized and I expected it to be difficult, but James had it taken care of immediately.