Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable widgets, powerful analytics, and efficient customer support. Unique features like in-email reviews, live chat support, and the ability to push reviews to social platforms are well-received. The app is scalable with different price points and retains reviews when migrating from other platforms or themes.

September 9, 2020

Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.

Honeyderm
United States
12 days using the app
October 12, 2013

Good app would be five stars ( and a great app) but customers keep saying they try and leave a review through the email and it doesn't work and that they have to go back to the site and leave it there, I am sure I would have more reviews if this was fixed

Love Thy Thread
United Kingdom
11 months using the app
April 26, 2021

This app is great and this has been the best customer service experience! Ronel was extremely attentive and helpful in assisting me with setting everything up. Ronel went above and beyond. If I could give more stars I would. Thank you for everything.

COA for ALL
United States
12 days using the app
February 27, 2023

Fantastic! Customizable, and transferable! We switched platforms, and were so glad that we stuck with Yotpo so we didn't have to lose years of reviews!

Allcornhole
United States
12 days using the app
Yotpo replied March 9, 2023

Thanks for your feedback, we really appreciate it.

October 2, 2021

I had a problem in the initial setup of the widget. Lemuel was very quick in solving my problem. Super

Leggero
Italy
12 days using the app
June 29, 2022

Great help with installation and very quick to respond with help. Installed for me all works perfectly.

Natures Solution CBD
United Kingdom
12 days using the app
November 16, 2018

I would recommend this app for anyone who is trying to build their brand. Also support team is very helpful, they are very quick is solving issues.

Grabzr
Saudi Arabia
12 days using the app
June 14, 2021

I needed help to solve a problem with getting previous reviews up to 6 months ago. Chatted to Jane and wowsa she was amazing not only did she fixed my problem with one business but did my second business as well. High 5 to amazing customer service.

Reel Action Lures
Australia
12 days using the app
Edited May 24, 2020

Great customer service, extremely hands-on to help you get set up and rolling! The app has been working well and should work for whatever price point you are looking at.

JUST BRēTHE
United States
12 days using the app
Edited January 4, 2022

Hi
I have used the app its helping to transfer reviews from my old square site to shopify new website.

Evan Beau
Canada
12 days using the app