Reviews (7,105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Used the chat to solve an issue I was having - Don was very helpful, quick and kind. Overall also a good app
I just transitioned to start selling on Shopify and I like Yotpo. It's helping me with the reviews and I can show the quality of my product. It's been great and easy to use. woof woof
Cheers, guys!! Love hearing from our happy customers! Woof woof :)
We have been really happy with the app. Now that reviews are coming in we can do more with the customizations. We had a few challenges during the installation but the support team was very responsive and we fixed the issues quickly. Great App
I've used Yotpo on another store before, and use it now too. It just works - I recommend it to help you with sales and validation of products. I think you'll like it if you try it!
Thank you for taking the time to write a review, Clothing Superb! Keep enjoying Yotpo :)
Allent on Yotpo did an excellent job helping me today! Very friendly and inviting! They were very efficient at helping me!
I had a problem about the rating display on a product page and category page but Rilu Jane helped me so quickly with kind respond. Very helpful service and great app.
There are so many features even on the free option that it can be a little overwelming at first. A message to support and Kaiser came to the rescue doing a quick install for us, it's not quite as it should be but I'm totally confident Kaiser will resolve this quickly.
I would see us upgrading plan to a paid version very soon.
This app is just what I needed. Added to little-windows.com, so easy to set up and use, and having my customers feedback flow to me this way simplifies my life, and keeps me motivated. The auto-smart-post to Facebook saves me time too. Love it, love it, love it!
So tired of Yotpo. Support is almost non-existent. Wait a week for Yotpo to respond to any support request, then get a reply that is completely irrelevant. Yet if I want to upgrade to one of their ridiculously expensive plans, I'll be contacted within an hour.
Did a good job but there was no way to turn off sending a review request to returning customers, which annoyed many of my loyal customers who thought I was spamming them, so I had to disable it. Hopefully the Shopify review app handles this better.