Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

July 6, 2021

Great experience using this app - Mark was genuinely helpful! My problems were solved pretty much immediately

Mainland Furniture
New Zealand
18 days using the app
January 5, 2023

Yotpo Growth Plans are good if you don't want to break the bank, but you want to do cool things with your reviews. The customer support is OK considering what you're paying for the app - ideally, I'd like support to know things a little more readily. I often feel like I repeat myself to get them to understand my queries. But maybe that's a me thing! Ha!
I recently worked with Nicole, and she was dedicated to the task at hand, so I'm grateful for that!

Aurora Heat
Canada
Over 1 year using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

August 16, 2023

無料プランでアプリを導入しましたが、サイトにうまく反映されませんでした。
すべて英語表記なのですが、翻訳アプリなどを使ってチャットで質問したところ、Shopifyのコラボレーター機能を使って解決してもらえました。
分からないことは教えてもらえるのでYotpoにしてよかったです。
担当してくれたRuzsel Jさん、ありがとうございました!

Black Gravity
Japan
18 days using the app
August 3, 2020

Have only just installed the app, It seems to be working well - but I wanted to comment on the support given by Josephine in the Yotpo team. Great service - quick, polite and easy. She helped me to position those little stars in exactly the spot I wanted them - no fuss, just done swiftly. Thanks Josephine - Great job!

The Outdoor Table
Australia
18 days using the app
November 1, 2013

Yotpo has helped our website gain credibility with readers by showcasing honest, real-world reviews from folks just like them. This allows us to connect with our readers on a stronger level, and we think that's a very important part of our business. Thanks, Yotpo, for helping connect us with our readers and fans!

Jason Aydelotte
Chief Gecko
Grey Gecko Press

Grey Gecko Press
United States
About 1 year using the app
July 16, 2015

A must have app. Makes getting reviewed by verified buyers very easy & automated. The only thing that I do not like about the app is that there is no way to automate sending review requests after the product is delivered rather than X days after shipping.
But, overall a great addition to the Jewelove store.

Suranas Jewelove
India
About 1 year using the app
July 12, 2022

This app is absolutely amazing and James from Yotpo was so helpful. I got quick assistance and all my questions were answered with lots of details. Highly recommended!

Kalovy
Canada
17 days using the app
Edited October 20, 2022

So far so good! Ronel provided great customer support. They were very responsive and were able to quickly solve our issue.

Mono B
United States
17 days using the app
January 23, 2023

J'avais un problème d'affichage des notes sur la page des collections. Ils ont été rapide à répondre et ils m'ont aidé à résoudre le problème. Merci Yotpot!

AIA Market
Germany
17 days using the app
Yotpo replied February 2, 2023

Thank you for writing a review — we value your feedback.

June 8, 2020

The functionality of this app is excellent and the service was top notch and very fast. Highly recommend.

Lamour Artisans
Australia
17 days using the app