Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 14, 2020

Love the app - does so much and so easy to use. Plus, customer support is fast, friendly and very helpful. I definitely recommend this to all.

Ron Carter Books
United States
13 days using the app
Edited November 10, 2016

Really good review system, a bit limited on the free version that small businesses use... but of course they want you to buy the full version! Sadly the full version is massively expensive and would put most business owners (like myself) off the product when there are free versions that are better and easier to use.

That said, it does work and it looks great on your site.

Global Gym Wear
United States
About 1 year using the app
May 17, 2016

Good review software. Could use some bug fixes on the backend but works well.

Rogue Hydro Llc
United States
12 months using the app
June 24, 2022

Nick responded so fast and helped me with both of my issues! These days that amazing!! Thanks Nick!!

Webb Skin
United States
13 days using the app
March 5, 2021

EXCELLENT APP! Easy to use and effective. The support team is really helpful and efficient. Really recommend it! Thankyou Jo Lorenz

TreasureFineJeweler
United States
13 days using the app
February 22, 2022

We installed this app after being disappointed with many other applications in Shopify. We are very satisfied with Yotpo applications and its features. The customer service is available 24/7 with knowledge representative. The last time we had an issue Ronel R from customer support helped us in less than 5 minutes. Ronel was very fast and efficient in isolating the problem and solving it. We would 100% recommend this app to everyone for its great customer support.

PARTHAVA COIN
Canada
13 days using the app
September 30, 2020

The service of Yotpo is great! Their technical support helped me perfectly when I needed it and fixed my problem.

Bumpalicious Skincare
Netherlands
13 days using the app
Yotpo replied October 4, 2020

Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer service!

February 7, 2014

I'm so glad my customers can see other peoples reviews. It definitely helps increase sales when you sell a product that is "even better in person". Thank you for offering this service for free Yotpo!

SugarBomb Co.
United States
13 days using the app
July 15, 2021

The customer support is excellent. They emailed me back about a problem importing reviews within 15 min and continued to be helpful until we figured out what had gone wrong. Very happy with the service

Mother Made NZ
New Zealand
13 days using the app
October 15, 2021

Customer service was fast and covered all of our questions. They even helped us with the installation.

POINT3 Test Site
United States
13 days using the app