Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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My experience was very good , problems were solved very quickly and efficiently by Mary Ann. Thank you
Great app! Really beautiful to use and works well on my site, customers can leave reviews through the email or by simply clicking the review button online, I love it. Thank you!
I love this!!! It looks so professional for our website and the emails requesting them after purchase are very helpful so we have a steady flow. I had some trouble with the reviews appearing at first and Manny from support was very helpful in guiding me to figure out the settings.
If you are looking for a review platform, you've got the best right here! Yotpo has been not only amazing from a customer support and their product is awesome. It has help our business grow because of it!
Had an issue that turned out was not created by Yotpo but from another review app. Allen M in customer service really tried his best to fix the problem and luckily identified the source of the problem. Very much appreciated!
Great support! Helped me install and configure the app. Software looks really nice and has lots of good features.
I opened my Shopify store in April as one of the many leaving Etsy. Since then I have had many questions and ALL have been thoroughly answered with phenomenal customer service. The entire team follows up each time. The site itself is working well for me, but it's the customer service that really sets this apart.
Just started the install process, but really blown away by the chat support from Mary Ann! She was VERY patient and helpful in assisting me with all the set up. Can't wait to get this bad boy live!!
Support is very helpful and friendly. Sadly, upgrading the plan was too expensive for us and the design didn't fit well into our shop.
Great customer service! Simple to use, offers a lot of great features.