Reviews (7,098)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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This app is great and I love it! The person who helped me his name is James Edmar C he is awesome! He goes above and beyond to make sure customers satisfaction. I highly recommend this app for any shops on shopify. It is worth it!
Jeorge was of extreme help to me! I had duplicate reviews showing up and some formatting issues he fixed in a timely manner. Thank you!
I love this app. So user friendly and the support is awesome! They uploaded my other reviews seamlessly.
Great app, correct and swift support. Time will show the effect this app will have on our business..
Amazing customer service team, even with the free version! Definitely recommend this app for any ecommerce site.
I had some trouble uploading my productreviews from another platform to my shopify website. Warly S was very patient and helped me a lot to solve the problem. 5 stars for the support!
Donner P was super helpful. Couldn't be better! It was complicated and she handled it well, understood the request on the 1st go-around; rare in itself.
Thank you for sharing your thoughts with us!
Great experience so far. Have just started using the App so time will tell regarding results but so far setup up has been easy and straightforward. Great super speedy service for any issues experiences (thanks Mau).
Hey there! So happy to hear you are enjoying your experience with Yotpo so far. Thanks for the feedback :)
I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!
Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!
Jo Lorenz very helpful and patient with me. Helped me get my product rating situated on my store platform with shopify.