Reviews (7,048)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
Refine
-
By rating
Great app! Really easy to use and looking nice on my store.
Katri
I had quick question about the pricing difference from Shopify end the Yotpo webpage and Eduardo R answered my questions quickly with link explaining the details.
Kenneth John M. was of great help! We were able to export all of our Google Reviews and implement it into a carousel on our home page! Great app.
I can recommend this app, and the Free plan will be sufficient for small businesses. The level of chat support is also very high.
I tried using this app, they just want to sell it to you by any means, reviews stopped coming into the app when they were actually showing in the website, if you plan to not pay for it don't get the shopify review app it is much better.
I had a problem so contacted with the support team.
Great service provided by Yotpo Eunice. The problem was solved quickly.
Very bad onboarding experience. Once they make a presentation, then it is not easy to get help. Our onboarding has never been succeeded yet. Thinking to cancel and get a refund.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Ruzsel John N was very helpful and walked me through a problem I was stuck with. Thanks to his clear explanations I can now continue without any problems.
i am using this app for few days now and had an opportunity to connect with their support team thrice. While on the first 2 occassions, my issue was addressed immediately and on the third attempt, i had to do a little convincing to get the associate to look into the issue rather than asking me to wait for 24 hrs.. overall the experience is good.
We were having an issue to display and write a review and Allen helped a lot and quickly. ……………………..