Reviews (7,047)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.
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I really liked the support! They were fast, replied a few minutes later and everything went fine. The issues are solved for now. Thank you again.
We just started using Yotpo for reviews and the customer service is absolutely the best. They were very thorough and answered all our many questions and walked us through set up and installation. Highly recommend them for gathering reviews and the ease of use.
Customer service is amazing! Thanks Eunice, for an outstanding help!! I really like this app for my store!
Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!!
I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email
I had a issue with trying to upload the widget onto my website, James was very knowledgable and helped me to get the widget up and working on my site, It looks greatQ.
Assistance was excellent. Answered all my questions promptly and helped me fix my issue. Just be aware with this app that anyone can review on your site (even your competitors) unless you change the settings.
Thank you for sharing your thoughts with us!
couldnt get star on but the guys sorted it out instantly. really good customer support, so far very happy :)
Amazing app with amazing customer service. Big emphasis on the customer service. Could not figure out how to do something and reached out and they helped me late at night to get what I needed done. Really appreciate having this app.
Customer support is great. Easy to integrate to our shop. Have used this on other shops and have always had good success.
Really great customer service. Highly recommended to everyone. I was having a problem installing the star review. But the support team resolved it immediately.