Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 26, 2017

Great app for reviews on http://www.RandomSwag.com Works great with EasyTabs! You can use both apps to put reviews in their own tab for a professional look!

Random Swag
United States
About 1 month using the app
July 17, 2023

John B helped me for a couple of hours to figure some things out! The app integrated seamlessly into my website and it looks great! Thank you again for the help to John B!

Sky Boba
United States
About 23 hours using the app
March 11, 2020

I really liked the support! They were fast, replied a few minutes later and everything went fine. The issues are solved for now. Thank you again.

BadeFee - GTB Beauty Trading Germany UG
Germany
About 22 hours using the app
January 28, 2021

We just started using Yotpo for reviews and the customer service is absolutely the best. They were very thorough and answered all our many questions and walked us through set up and installation. Highly recommend them for gathering reviews and the ease of use.

Vitti Cycling
United States
About 22 hours using the app
October 7, 2021

Customer service is amazing! Thanks Eunice, for an outstanding help!! I really like this app for my store!

OH NANA
United States
About 22 hours using the app
Edited June 20, 2023

Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!!

I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email

LovaIceland
Iceland
About 22 hours using the app
January 17, 2022

I had a issue with trying to upload the widget onto my website, James was very knowledgable and helped me to get the widget up and working on my site, It looks greatQ.

Sweet Lue's Cake Studio
United States
About 22 hours using the app
August 3, 2021

couldnt get star on but the guys sorted it out instantly. really good customer support, so far very happy :)

Dermeren
Australia
About 22 hours using the app
January 12, 2023

Assistance was excellent. Answered all my questions promptly and helped me fix my issue. Just be aware with this app that anyone can review on your site (even your competitors) unless you change the settings.

Topo Athletic Canada
Canada
24 days using the app
Yotpo replied January 17, 2023

Thank you for sharing your thoughts with us!

October 17, 2022

Amazing app with amazing customer service. Big emphasis on the customer service. Could not figure out how to do something and reached out and they helped me late at night to get what I needed done. Really appreciate having this app.

HiLyfe
United States
About 22 hours using the app