Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 14, 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Sqweegee
United States
About 18 hours using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 23, 2022

Kenneth John M. was of great help! We were able to export all of our Google Reviews and implement it into a carousel on our home page! Great app.

Tijuana Tom's House of Hot Sauce
Canada
About 21 hours using the app
September 4, 2022

I can recommend this app, and the Free plan will be sufficient for small businesses. The level of chat support is also very high.

HOKKAIDOGRAPHY
Japan
About 21 hours using the app
January 11, 2024

Amazing Apps, and very helpful support service. Ruzsel solve my issue within a hour after i request support

Granny Doris
Malaysia
About 18 hours using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

January 7, 2022

I had a problem so contacted with the support team.
Great service provided by Yotpo Eunice. The problem was solved quickly.

Nicola's Marketplace
United States
About 20 hours using the app
June 13, 2023

Ruzsel John N was very helpful and walked me through a problem I was stuck with. Thanks to his clear explanations I can now continue without any problems.

Coco lux
Belgium
About 20 hours using the app
February 13, 2023

Simoun was very helpful with the setting up.
I cannot judge the app itself yet, but it looks promising.

Wood Factory
Switzerland
About 20 hours using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

May 20, 2022

We were having an issue to display and write a review and Allen helped a lot and quickly. ……………………..

Duman Home
United States
About 20 hours using the app
December 13, 2022

incredible app, and the customer support is amazing Rhenant help me so much, i need something really specific and he help me alot

Optimal Nutrition
United States
About 19 hours using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

February 20, 2022

I had some questions regarding the app and Donald U. provided excellent service and answered all my questions.
I like the app so far.
Thank you !

Luxury Woodie
United States
About 19 hours using the app