Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

July 27, 2023

Amazing app! Joian Z was helpful in setting up our app.

Flyte70.com
United States
About 19 hours using the app
December 22, 2022

Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!

MORO Essentials
Belgium
About 19 hours using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

January 3, 2023

Alles Top, eine deutsche Version wäre Wünschenswert
Der support antwortet schnell und Kompetent. Bin gespannt wann es die deutsche Version gibt

Göddeleitern
Germany
About 19 hours using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

February 12, 2024

I just installed the app recently, and I had a bit of trouble setting it up. However, Ruzsel J, was extremely helpful and fixed my concerns in less than 5 mins. Very proactive customer support.

olarsgrace
United Arab Emirates
About 14 hours using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

Edited April 30, 2021

I had an issue with setting up my account for my store, Gimbert was very helpful to quickly resolve my problem

I AM GENESIS BOUTIQUE
United States
About 19 hours using the app
October 4, 2021

Great customer service and easy to use functionality. I am excited to see what else this app offers me

Avilla Farm
Australia
About 19 hours using the app
May 27, 2019

It was a bit confusing to import the reviews but Lervin from the support team helped me out. They were super responsive and got me up and running almost immediately.

United By Hope
India
About 19 hours using the app
Yotpo replied May 28, 2019

Hey United by Hope! Thanks for giving us your feedback, we really appreciate it! So glad to hear your experience with our support team was great!

April 22, 2022

Great customer service.
Rhemy Rosales from YotPo Team took care of all my issues & questions around integration YotPo Loyalty & Review app. Thanks soso much!

lisa-366
United States
About 18 hours using the app
Edited January 12, 2023

Joian Z is very efficient and competent and helped me solve my issue of publishing changes very quickly. Highly recommend!

SoL the label
Hong Kong SAR
About 18 hours using the app
Yotpo replied January 17, 2023

Thank you for writing a review — we value your feedback.

November 18, 2022

Doner was incredible helpful. He got back to me within minutes of reaching out and fixed everything perfectly. Would highly recommend!

Melliflus
United States
About 18 hours using the app