Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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James was really helpful. Answered my question quickly to resolve the issue. I highly recommend YOTPO.
Awful. You can't see how the app would show in-store. When you want to delete it, you have to give Yotpo permission. Very hard to use and even harder to get rid of
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
The app is great! the support is very useful and fast. Sugar L help me with my doubts! Also, the app have a lot of useful widgets
One of the best platform with amazing online support. Rhenant fixed the problem immediately. Really good!
Thank you for sharing your thoughts with us!
Awesome customer service. Quick, friendly, helpful. Thank you so much Nick S to have make Yotpot integration so easy for me. It is much appreciate. Steph
Rilu did an amazing job and assisted me really quickly. It motivated me to purchase the Growth 250 plan. Let's see how this goes!
We had an awesome setup experience! Within minutes we had someone on the chat supporting us. The app is setup and we're excited to begin using it!
$500 to get SEO features ... Is this for real?
I wish I could give negative stars. First, it isn't free like I was led to believe. Second, there was a code injected into my site and in order to cancel and uninstall, I have to "take the code out" which I can't figure out how to do. AND I'm supposed to submit a ticket and wait for a response... after I take the code out. They're making this so difficult. I don't think I've ever been this mad.
Thank you so much for taking the time to leave a review. We're so sorry to hear you had a negative experience. Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.
James was awesome helping me change the code on my review platform. Super speedy and did a great job!