Reviews (7,025)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer reviews, which enhances trust and conversion rates. Key features include customizable review widgets, automated review requests, and seamless Shopify integration. The app also offers valuable analytics and insights, improving customer engagement. Customer support is frequently praised for its responsiveness and personalized assistance.

October 12, 2022

very fast Help!! Sehr freundlich und hat mir auch super schnell geholfen. Kann ich nur weiter empfehlen.

Artedinoi
Germany
27 minutes using the app
October 30, 2023

Great onboarding and easy to use app. Support from Ruzsel J was fast and effective.

Inner Health
Australia
24 minutes using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

August 8, 2022

I am loving how Yotpo has evolved to have so many add on components required for my website in one place! Their support is incredible as well. Shout out to Simoun Francis S for helping me with some coding that I was unable to do on my own! Highly recommend.

Willow+Wicker
Canada
26 minutes using the app
October 13, 2023

Very friendly, fast helping people

HuxoHome
United States
24 minutes using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

September 17, 2022

Amazing, Lemuel Yotpo was great and really sorted my issue out in minutes! Highly recommend. The star reviews is a great addition to any website

plantandpaws
Ireland
24 minutes using the app
May 6, 2022

Nick S was so helpful assisting with my set up & install of widgets.
Great customer support! Quick and easy.

St Johns Fragrance Co LLC™
United States
21 minutes using the app
December 1, 2021

Yotpo is our go-to review app for all of our ecommerce websites. With the partnership announcement this year makes Yotpo a no brainer.

Intracoastal Angler
United States
20 minutes using the app
April 2, 2015

The free version is limited. In their promotion of the product, they make it appear that you can do social sharing and much more with the offering. Of course, with the freebie you can not. Their Powerhouse product is too expensive for a small business and the next tier up from Lite, is $199/m. I'm surprised Shopify placed this as a top "Free" product, because free is really disappointing for what you get. By the way, I have no problem paying for a solution, but when your next tier is $199/M, uh that is too high.

elearning247
United States
18 minutes using the app
July 31, 2023

Rhenant was very professional, quickly identified and solved my issue when setting up my reviews on my website. Thank you! :)

Crissina & Company
United States
18 minutes using the app
April 30, 2023

I used Yotpo for a store I had a few years ago and loved it! It only made sense to use them for another store I started. A lot changes in a few years but I'm happy to see they still have great rates and amazing customer service. Thank you Joian Z for helping me get everything up and running on my new store!

SafeNest Coffee
United States
18 minutes using the app