Reviews (7,048)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

October 21, 2022

Very well thought out and executed app. Customer service is fast, efficient and excellent. Especially Ronel R who helped me reinstall the widget. Thank you!

Compact Camping Concepts
United States
About 5 years using the app
Edited May 1, 2018

I am really happy with the Yotpo app. We now have almost 300 reviews on our site. I have found the Yotpo customer support to be very helpful too. Highly recommended.

Time To Dress Up
United Kingdom
About 5 years using the app
October 17, 2019

We are a startup and are using Yotpo for our customer reviews. This app is great and very easy to use. Their support staff is very helpful and has always responded to our requests quickly. Would highly recommend!

SheBird
United States
About 5 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave a review - we really appreciate it & are happy to hear our customer support team is hitting the mark!

January 16, 2017

Great app and highly useful for our website.

Outsourcesol
United States
About 5 years using the app
Edited April 29, 2020

As a small e-commerce business, Yotpo has been an amazing tool for us over the last few years to collect verified customer reviews easily. Their support team has always been super helpful & we appreciate how accommodating they've been in helping us navigate the best route to elevate our business. :)

Yourlixir
United States
About 5 years using the app
February 27, 2014

Support is great and so is the app itself. Check it out on my site.

My Pleasure Box
United States
About 5 years using the app
June 8, 2021

Great app, it is very easy to use app that works perfectly for us as a small business. Allows for easy communications with buyers.

tommasobikes
United States
About 5 years using the app
Edited June 21, 2023

Warly S is really helpful and patient. He helped me how to install star rating. im so extremely happy to find this app.

Lashes4today
United States
About 5 years using the app
Edited June 25, 2021

Junalou was super helpful and patient with all the problems I had. I had some problems with uploading reviews onto my site and she really took the time to make sure everything went through and smoothly!

QWIN
United States
About 5 years using the app
November 25, 2021

Easy to use review system and it looks good. The support for helping me to fix any issues has also been excellent. I would recommend this review app.

Shore Ride
United Kingdom
About 5 years using the app