Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited January 17, 2018

Dana help me install product reviews into my new Shopify theme. It was super easy and works exactly how I want it!

Lord Vaper Pens
United States
About 5 years using the app
July 4, 2014

Very good app, amazing features you get for free!

War History Online T-Shirt Store
United States
About 5 years using the app
August 31, 2022

Simoun was very helpful. Customer service is very good. Yotpo has been very useful. I am just getting to learn more about how this app works.

Silk Takuyo
United States
About 5 years using the app
April 18, 2013

Great. Very helpful resource for customers.

Smokeless Smoking - Electronic Cigarettes
United States
About 5 years using the app
March 21, 2021

Always great service! I reached out to customer service to resolve a review publishing error. Not only did they resolve the issue, they improved my site by relocating my star rating. Thanks Manny for the extra help and fast service!!!

Fresh Home + Kitchen
United States
About 5 years using the app
June 21, 2023

We've been using Yotpo for some years. Always happy with the great & professional service they provide. Helpful with any issues... 'John G.' recently solved a coding feature we wanted changing on our homepage quickly & smoothly.

Peak Supps
United Kingdom
About 5 years using the app
Edited September 28, 2023

Thanks to Rhenant we had concerns in the code, but she solved it quickly and we are satisfied with the result.

Ultra Seller Shoes
United States
About 5 years using the app
April 17, 2023

YOTPO Daniel in chat was very quick and helpful in resolving my issue! We have had very good results with this app.

Winner's Meats
United States
About 5 years using the app
May 29, 2018

Great support and ease of use.

Froghollow
United States
About 5 years using the app
April 1, 2021

We have been using this app since first launched our store and it is absolutely awesome! Their customer service team is amazing. Manny is such a great resource that truly cares about the customer experience. He is very quick at responding and truly has made our experience extremely pleasant. I highly recommend!

FLYTE
United States
About 5 years using the app
Yotpo replied April 4, 2021

We really appreciate your taking the time to leave this positive review. We're to hear that you had such a positive experience with our customer service.