Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.
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Yotpo has the best customer service out of any apps. I end up always choosing them, they are responsive and friendly. Shout out to Thessanyl for being super helpful today!
We appreciate your feedback, thank you!
So far I give this a 5 star because I just set up my first subscription so will see how it goes. However, it is so easy to set up and when I hit a snag Roland in the chat was super helpful. So far so good!
Très à l'écoute, disponible et réactif pour nous aider à configurer ! Je vous recommande à 100/100 cette application si vous souhaitez mettre en place des abonnements
Merci de nous avoir fait part de vos réflexions !
This is an amazing service and an amazing team to get it done!
We are getting ready to launch our program and we will definitely see traffic/revenue growth. I can't say enough about the team at Yotpo! Major shout out to Dana and Hannah!
Thank you so much for your warm words! We are thrilled to be a part of your journey and can't wait to see how we will move forward together!
Fab app, so easy to use! The live chat is fantastic and Thessanyl was fab at answering the questions i had and resolving any hiccups my end!
Excellent product and very quick effective support from Roland M when I requested a minor change. We have a few subscribers now so the product has helped boots sales
Thank you for your review! We're happy to hear that our Subscription app helped increase your sales in a short amount of time and that you enjoyed our customer service.
I had a problem when installing the app, and after getting a little frustrated decided to reach out to customer support. A man by the name of Jomar M looked after me in the nicest way in got it all solved for me in no time. Recommend both the app and their customer support. I strive to have a customer support team as good as Yotpo for my own brand :)
We appreciate your feedback, thank you!
The staff was very helpful and cared about making customers happy. The app works smoothly. As for now, it only offers frequency subscription discounts. I am hoping for the app to also offer volume subscription discounts soon. The Yotpo team promised this feature will be added soon
We are happy to hear you had a wonderful experience! We are taking your feedback to make sure we continue to deliver features that help you and your goals :)
Roland helped me set up free shipping for my subscriptions. He was helpful and efficient. Thanks Roland!
Love this app. So simple to use and looks really good on the site. Excellent customer support from Josephine B. First class.