Reviews (186)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its smooth migration from other platforms, enhancing subscription management and customer service. They value the integration with Yotpo Loyalty & Rewards for easy discount access and praise the user-friendly interface that integrates well with product pages. The app offers robust customization options for various sales and campaigns, and is easy to install and set up. Features like free shipping setup and independent front-end design are also noted as beneficial. Merchants report excellent customer support, highlighting the knowledgeable and responsive support team, which adds a personal touch to the service experience.

August 22, 2022

Maria D is my hero! I have been going crazy with subscriptions and shipping, ends up it was all set up perfectly it was just a Chrome extension being a blocker. Thanks Maria!

Bee Coco Candle
United States
2 months using the app
October 25, 2023

I had issues with positioning the widget on the product page due to the theme. Roland was able to fix the issue within 10 minutes. great customer service and acted promptly.

Conquest Coffee
Australia
2 months using the app
August 17, 2023

Great help from Sheen this morning setting up, very patient and kind. Looking forward to seeing what this can do for our product. Thanks

Modern Toss
United Kingdom
2 months using the app
July 27, 2023

Radly and the Yotpo team did a great job migrating our subscriptions to Shopify! They were prompt, knowledgable, and effective.

The Catholic All Year Marketplace
United States
2 months using the app
Yotpo replied August 10, 2023

We are happy to hear that you were satisfied with our migration process! Thank you for sharing your experience.

June 8, 2023

Happy S has helped me understand and use the app with such detailed help! He edited everything perfectly and helped me achieve exactly what i was looking for.

Thank you Happy S

seamossclub
United States
2 months using the app
March 8, 2023

Great costumer service at its best and a great app to, well integrated with shopify. Thank you, we are a team now.

Honesty Sales
United Kingdom
2 months using the app
Yotpo replied March 8, 2023

We appreciate your feedback, thank you!

November 1, 2023

Greate service.

Patricks US
Australia
About 2 months using the app
July 28, 2023

Great app! Great customer service (Thessanyl is the best and solves all my trickiest issues). This app does have its limitations, but I havent found any other app that works this well as far as SKU simplicity, customer facing simplicity, and full customization is concerned. 5 stars from me

BioMane.com
United States
About 2 months using the app
Yotpo replied August 10, 2023

We appreciate your review and are pleased to hear that you are enjoying our app and service. Thank you!

October 24, 2023

Roland were a true legend! He drive through the problem and fixed everything!
True legend!!

Patricks AU
Australia
About 2 months using the app
November 16, 2023

Migration was smooth, very responsive and friendly customer service. This new subscription system also makes accessing a discount code incredibly easy for subscribers (if you're using Yotpo Loyalty & Rewards), which is a huge benefit for us

120/Life
United States
About 1 month using the app