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The application lacks some parameters that we would need for our shop, but it is easy to set up. We had a problem with the installation and other issues, but the customer service, specifically Roland, was very responsive and fixed the problem within a minute. We are very satisfied! Thank you very much for your help.
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Great app!, they are always expnading and making the end result better! I spent some time chatting with Happy, to resolve an issue, with a great experience!
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This app is completely simple to install and have up and running in no time. When I had a question - I went to the chat on the app (at 9pm at night!) and got a very helpful Roland M... he solved my issue with shipping and made me feel even more confident with the app because customer service is everything when you have a small business.
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The app works great, and their support answers immediately. This app has the best support out of any of the apps we've used for the site -including Shopify itself. I've used Yotpo support chat multiple times and they're consistently helpful.
Great, easy app to use. Very supportive support. Always helpful. Great app to start for subscriptions as you build your business.
Excellent customer service. Irvin was kind and fast at responding to my concerns. I am loving all of yotpo apps, truly saving me so much time and money.
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Overall Yotpo Subscriptions is fairly intuitive for someone that is not the most technical with websites. I had an issue where I only wanted to display subscriptions for particular product variants. Thessanyl took their time walking me through the steps to complete via web chat. Something was not working on my end. But, they went the extra mile to help me resolve the issue quickly. That means a ...
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App has great interface but if you have an existing subscription platform, the transfer is entirely dependent on your migration specialist. Our migration took about 2 weeks with very few customers because of the heavy back and forth. Widget looks great on the site and we're able to customize look & feel for branding. Back end has great looking analytics so far.
Downsides: yotpo doesn't have a ...
Thank you for the time you took to provide us with feedback. We sincerely apologize for the delay in your migration process and want to assure you that this is not a common ...
So excited to have this app on my store! It was super easy to set up & get started. Thank you Yotpo for offering a subscription program that is perfect for a small business
Not ready yet. The unique customer management link is great, but other than that-- this is simply one of the worst subscription apps. They don't have the ability to combine multiple products for the same customer, so everything comes through as a separate transaction, on THE SAME DAY, meaning the customer is charged shipping 2x,3x, and so on.. Not to mention, for bigger brands, the idea than ...
We appreciate your feedback and apologize for the inconvenience. Our R&D team is working diligently to ensure that everything runs smoothly for Subscriptions. Please reach ...