Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customization options, including 3D previews, especially for personalized or print-on-demand products. It's praised for seamless integration with Shopify, producing ready-for-print files, and positively impacting sales and cart abandonment rates. The pricing is seen as fair for the features provided. The customer service is noted for its responsiveness and openness to feedback.

December 21, 2022

My company has a complex product, but Zakeke is able to handle all of the variables our product entails. I am super happy with the Zakeke solution.

Letterman Jackets USA
United States
About 2 months using the app
April 26, 2020

This app will help me adapt my business to the needs of my customers now that we are living in a Covid-19 world.

Good Work Wraps
United States
About 1 month using the app
October 25, 2021

Was a bit worried about moving away from my other personalizer app as I was comfortable with it but I'm so glad I did, the functionality front and back end is fantastic and production wise, its 100% better! great app and customer service is always on hand. I have tried and tested all the personalizer apps on shopify and even moved away from shopify but came back and used Zakeke. I have not used the 3D modelling yet but will do soon. Another amazing feature which is time saving is the integrations, the zapier tool allows me to have my ready to print files sent straight to my dropbox so no more time consuming work, just quicker and faster production!

One Eye Jack
United Kingdom
About 1 month using the app
March 7, 2022

The best programme if your letting customers customise a visual product. Customer support is outstanding. I'm very happy with this app so far.

Strumace
United Kingdom
About 1 month using the app
September 17, 2021

I needed a refund for a charge for the Zakeke app that was loaded in Shopify but was not used. The Zakeke support team quickly provided my refund of $39.99. I plan on using the Zakeke Designer at a later date. Very responsive and understanding support group.

3D Wrap Fun
United States
About 1 month using the app
May 28, 2021

This is a good app if you're looking for an app that let's your customers create customized products on your website. Love it.

Marvin's Maatwerk
Netherlands
About 1 month using the app
May 3, 2020

The app is very responsive and so is the staff. There are other apps that do the same thing on shopify. But where this app sets itself apart is the staff that supports it.

AGodGivenTalent
United States
18 days using the app
April 27, 2023

Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.

Nijhuis Meubels
Netherlands
17 days using the app
April 27, 2020

The best customization app. Unfortunately, there aren't many apps that support the 3D preview and across them, the Zakeke has the best user experience and configuration flexibility.
Also, they had good support who helped me with refunding when I accidentally missed my billing cycle expiration.

RedHotCookieStore
Russia
16 days using the app
November 14, 2022

Great Support!!! Some problems (due to my fault) in the beginning but the great support by Giusi and the technical team determined the reason quickly and gave my perfect instructions how to solve it! Absolutely satisfied...

Schreiblichkeit
Germany
12 days using the app