Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of customization options, including 3D previews, especially for personalized or print-on-demand products. It's praised for seamless integration with Shopify, producing ready-for-print files, and positively impacting sales and cart abandonment rates. The pricing is seen as fair for the features provided. The customer service is noted for its responsiveness and openness to feedback.

April 19, 2022

My business is basically built on Zakeke, and it looks great for now. I am especially satisfied with their customer care team, which is great and fast. Thanks, Zakeke!

planuj.si
Czechia
Almost 2 years using the app
October 19, 2022

I love this app. We do some personalization of some of our products and the way it integrates on the homepage makes it easy for the customer to design his favorite product. Also when it comes to the workflow, it is easy to use and helps me to have a lean process with all this data that need to be managed.
When I had a problem, the team was always helpful and could resolve my issue in no time. So if you are doing personalizations there is no better option available for shopify to my knowledge.

Tembo GmbH
Switzerland
Almost 2 years using the app
Edited May 2, 2019

The Zakeke app has given me new hope for increased sales! Having vector art as an output will greatly reduce my production times. Many other customizer apps do not produce vector art, so this is huge.

I absolutely LOVE this app. The team continues to advance the features and make improvements. Using a customizer app is very advanced and takes a lot of work to implement each product on the back end of your store. The Zakeke app implementation is much more streamlined compared to other customizer apps.

Worth the money and the time. Great app!

SavetheDateStickers
United States
Almost 2 years using the app
Edited May 7, 2020

We're using Zakeke for our store to customize mug prints and other similar printed products.
It's been the ultimate experience with all the features the App offers, especially the 3D preview, it's AMAZING!

El PrintShop
Egypt
Over 1 year using the app
April 19, 2018

I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.

Run Ink
United States
Over 1 year using the app
November 27, 2019

Nicola and the team really go out their way to help. We've used this app for 6-12 months now and would be lost without it.

Gives our customers brilliant flexibility within the shopify store.

The Wood Look
United Kingdom
Over 1 year using the app
September 14, 2021

I've been very happy with this custom designer app. It works really well, very user friendly and I have had almost no issues with it. Also, their support team responds quickly to inquiries. Would definitely recommend!

Canadian Pet Tags
Canada
Over 1 year using the app
Edited April 5, 2021

This app was exactly what i needed to customize our product - not just text but a list of symbols from a gallery. Update: The. Best. Customer/Technical Support Ever! seriously, they are so customer oriented. im so so happy with the team!

BeLeaf Green Shop
United States
Over 1 year using the app
October 6, 2022

This app is by far the best customizer for your website, not only is it the best looking that we have used, but the support you receive from the developers is second to none, always quick to respond and want to hear any ideas you have for the future of the app's development, my kind of people, keep up the fantastic work guys! best regards TKR Graphics

TKR Graphics Ltd
United Kingdom
Over 1 year using the app
January 17, 2022

Through my experience as a digital service provider and business owner, I MUST say Zakeke's support is the best. They don't use Live chat but it's like Live chat Most importantly they solve the problems for you. Zakeke is helping increase my store's sales and AOV! Thanks, Ken, Filipo, and others I didn't meet

Outta Phx
United States
Over 1 year using the app