Zendesk , 155 reviews

Loads quickly within ZenDesk and works beautifully to access our customer information and order data with one click. Saves our customer support team many clicks.

We use this app so that our customer service team can see orders that were purchased via our shopify shop. Being able to see the transaction and shipping status without opening shopify allows our customer service team to answer questions regarding their order right away.

Helps out with customer service a lot.

Zendesk is amazing. Great support. Use the voice feature also for calls.

Incredible App, gives you anything you could ask for in terms of customer support help. Engages the customer in the most professional matter possible.

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Update:
I finally got reply from the manager, Maxime, after he reviewed my case, he helped me right away, and respond my email within a day.

and now my zendesk works perfectly.

I changed my rate from 1 star to 5 stars, all because Maxime's help.

If you are looking for customer services app on shopifty, Zendesk is the best choice, and if you have low budget, you always can start at as low as only $1.

you wont regret.

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Like the concept of Zendesk,
But i cant install the zendesk with my shopify and contacted with support team almost a month. But i did not hear from them for almost two weeks.
supper disappointed.
Do not waste your time to deal with them.

Even though it's not that easy to set up the whole app, after that it works at an absolute optimum. In addition, the support is fast, always available and helps you very well!

Great App, but always show a boring error "Whoops, looks like something went wrong". How can i solve it?

Did not work on Safari, but on Chrome the integration worked fine. Seems to be a very good solution to easily link Zendesk and Shopify without coding skills.