Reviews (10,293)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies product and order management, ideal for beginners. They praise its diverse, high-quality product range and seamless Shopify integration. Features like automated order fulfillment and fast shipping options enhance customer satisfaction, while custom branding options strengthen brand identity. Exceptional customer support and valuable educational resources are also highlighted, alongside a cost-effective multi-account subscription model.

May 25, 2024

Fast processing/delivery and very helpful customer service. Always quick response and they are approachable for questions about options such as importing products not available through Zendrop or adding variants on products seen by other vendors.

Sellera
Netherlands
12 months using the app
June 26, 2024

got me my first sale

Zeniqo
Australia
7 months using the app
August 3, 2024

I juest started with Zendrop, and they really dont lie. They have EVERY PRODUCT. And i love it. I did struggle with a little glitch that made me unable to link a few roduct variants, but with the help of their team, everything got fixed. The team is extremely fast at answering too, and at any given time of the day. I told them my prolem, and sent them the link of the product that dificuties, and boom. Each fixed in under two minutes. You can even see the change happen before your eyes. I really do recomend this and honnestly it would be a five start if it wasnt for the little bug.

My Store
Canada
About 1 hour using the app
November 6, 2024

Gracias por el exelente servicio al cliente, en especial a Mariane :)

Pekis
Spain
3 months using the app
Zendrop replied November 22, 2024

Thank you for the wonderful feedback! We're so glad to hear that Mariane provided excellent customer service. We'll be sure to pass along your appreciation to her. We're always here to help, and we truly value your support!

July 18, 2024

Very knowledgeable and friendly customer service! Jobelle was so helpful, 10/10.

SpaceBird
United Kingdom
29 days using the app
June 18, 2024

Fast responses by real human. Really easy to use and lots of cool feature. Starting to feel like it's worth the price.

VentiBelt
Canada
About 2 months using the app
September 17, 2024

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

My Store
United States
2 minutes using the app
Zendrop replied September 20, 2024

We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!

June 4, 2024

I have used Zendrop for about 2 weeks and have experienced nothing but the best customer service. I am just getting started with Shopify and Zendrop and do my best to find answers on my own. But it's nice to know that help is near when I get stuck. Thank you!

A PLUMBERS WORLD.COM
United States
About 2 months using the app
June 23, 2024

Needed some help , IAN from Zendrop TEAM helped me quickly .even though I bombarded with tons of questions and confusion , he is was quick to solve them for me . Thank you

Electrobuddy
India
26 days using the app
August 12, 2024

great app and great supplier

Aventio
United States
6 months using the app