Reviews (10,214)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 7, 2024

Zendrop is different and the best platform to choose your products and delivery time according to your choice. If you have any questions or concerns, they always provide prompt and professional help. Thanks to

Style Glow
Mexico
About 2 months using the app
Edited May 30, 2024

Great service from the Zendrop team, their help is fast and on point. I would definitely recommend them to anyone. I even had a change of heart and decided to give customers free products rather than return them

Z CLOTHING
South Africa
About 2 months using the app
May 19, 2024

I've been a loyal user of Zendrop for an extended period, and I am continually impressed by the exceptional quality and performance of this app. Zendrop has proven to be an indispensable tool in my daily routine, consistently delivering high-quality service across the board.

One of the standout features of Zendrop is its high quality. The app is meticulously designed, offering a user-friendly interface that is both intuitive and aesthetically pleasing. It runs smoothly without any glitches or crashes, which speaks volumes about the developers' commitment to maintaining a reliable and efficient platform. The functionality of the app is top-notch, providing all the features I need with impressive precision and accuracy.

Moreover, Zendrop's response time is remarkably fast. Whether I am accessing data, uploading content, or navigating through various sections, the app performs these tasks with incredible speed. This efficiency greatly enhances my productivity and overall user experience, allowing me to accomplish tasks swiftly and without unnecessary delays.

However, what truly sets Zendrop apart is its exceptional customer service. The support team is always readily available, demonstrating a high level of professionalism and courtesy. Whenever I have encountered an issue or had a question, the response has been prompt and thorough. The representatives are knowledgeable and patient, ensuring that my concerns are addressed effectively and to my satisfaction.

In summary, Zendrop exemplifies excellence in both its technical capabilities and customer support. The high-quality design, rapid response times, and outstanding customer service create a seamless and enjoyable user experience. I wholeheartedly recommend Zendrop to anyone seeking a reliable and superior app for their needs.

GlamChic
Israel
11 months using the app
May 24, 2024

Hi, I was helped by Jobelle Larga and she was able to answer all my questions and very quickly too. One important thing I need to say, zendrop service and shipping are both equally fast.

Best regards, and good luck with your store.

ShopAffiliateMB
Canada
7 months using the app
September 11, 2024

The Support is so awsome

Sparkle
Cambodia
26 days using the app
Zendrop replied September 13, 2024

Thank you for the great feedback! We're thrilled you found our support awesome.

June 16, 2024

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!!

That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was.

I will give ZenDrop a couple more tries:)

CartHop
United States
2 months using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

July 22, 2024

Great app, great customer support (best customer support: Jemima.

ARTICFAN
United Kingdom
12 days using the app
July 14, 2024

Coustumer support is excellent and helpful. I love the app.

My Store
Switzerland
28 days using the app
June 6, 2024

The customer service is amazing and just the app itself is really nice and easy to use. they help me a lot. Jinky is very good and knows what to do and helped me a lot with my problems.

TECH WRLD
United States
4 months using the app
July 23, 2024

Great customer support!

TripHugz
Romania
3 months using the app