Reviews (10,214)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

October 3, 2024

Awesome service, Ian has answered my certains questions.

Haunted Lanterns
Spain
About 1 hour using the app
Zendrop replied October 8, 2024

Thank you for your feedback! I'm glad to hear that Ian was able to assist you with your questions.

July 1, 2024

The customer support is amazing. Whenever I have a question, they respond quickly and are really helpful.

masDeals
Mexico
About 2 months using the app
June 20, 2024

Great support I actually got to speak with a live person…everyone with Zendrop is amazing and very helpful

Sentimental Goodies
United States
2 months using the app
July 14, 2024

Coustumer support is excellent and helpful. I love the app.

My Store
Switzerland
28 days using the app
September 17, 2024

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

My Store
United States
2 minutes using the app
Zendrop replied September 20, 2024

We're thrilled to hear that your promo code issue was resolved satisfactorily! Thank you for your feedback, and we’re glad you’re off to a good start!

May 23, 2024

I recently had a billing issue with Zendrop and reached out for assistance. I was fortunate to be helped by Molly from their team, and I couldn't be more pleased with the support I received. Molly was incredibly responsive, professional, and knowledgeable. She quickly understood the problem and provided a clear solution, making the entire process smooth and stress-free. Thanks to Molly, my billing issue was resolved efficiently, and I am very satisfied with the service provided. I highly recommend Zendrop for their excellent customer support!

PushingItForward
United States
4 months using the app
June 1, 2024

I would strongly recommend this app because the support team is amazing they are patient helpful responsive amazingly good with working with you thru the issue u may be facing with your store amazing people amazing drop ship amazing fulfillments

Live Love Laugh shop
United States
6 months using the app
May 30, 2024

While Zendrop offers great value, keep in mind that shipping discounts for multiple products in one order might be lower. However, their transparent billing system ensures you know what you’re paying for.

Flora Nest
United States
About 2 months using the app
June 18, 2024

Very helpful.gave me everything I needed within 30mins solved very quickly.frenz a great agent.

MmrEnterprisellcclothesandmore
United States
11 months using the app
June 10, 2024

Jeffery was a great help in making sure my order was ship out and I really like the Zendrop platform as it makes my business flow smoothly.

Swift Cart Central
United States
2 months using the app