Reviews (10,214)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 23, 2024

I have only recently installed this app - still adding products. So, I haven't place any order through Zendrop yet.

What I will say is that so far the support has been great. I have been receiving replies and help promptly. Hopefully this continues.

I also hope orders run smoothly, are delivered on time, and are in stock.

Sporty Types
New Zealand
3 months using the app
June 9, 2024

In one word. Perfect. Always friendly customer service and accurate help.
Even on midnight there is someone to help.

Primavera
Netherlands
3 months using the app
August 7, 2024

They provide fast response and support. Recommended.

KITRO®
Spain
29 days using the app
August 9, 2024

Juan immediately helped me when i reached out for his help! Within a few minutes my problem was solved by him. Great service!

Movi - Stockholm
Netherlands
28 minutes using the app
June 19, 2024

Truly a great customer support experience, fast response rate, very clear, concise & helpful. 10/10 for me.

ShopElektronica
Netherlands
About 2 months using the app
June 14, 2024

So far I'm satisfied with the approach, I'm currently creating a store and everything is simple, we'll see how it goes, I'll write in a month

My Store
Czechia
3 months using the app
July 26, 2024

customer service is nice and answers super fast

My Store
Canada
2 days using the app
July 17, 2024

i have just started using Zendrop. I faced some difficulty in making my products live on my store, but when i reached out to their customer support, the lady was extremely patient and helpful and together we solved the problem completely

Myfayth
India
About 23 hours using the app
Edited August 21, 2024

I also want to leave a review here for the people from Zendrop. They are very good at everything they do and very quick to help when I have a question. In 5 wonderful they always answered me it didn't take longer. They have 5 stars from me. With much love and warmth Preda Cristina Germania.

Idealist Shop
Germany
About 1 year using the app
June 19, 2024

Fantastic costumer service. When i had problems they were always there to help me fix things

LeafBake
Italy
30 days using the app