Reviews (10,214)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

September 6, 2024

I love Zendrop

Sip Pure
United States
9 days using the app
Zendrop replied September 10, 2024

Thank you for your review. Rest assured that we'll keep providing excellent support to your business with us.

July 6, 2024

The support is absolutely quick and efficient. If the AI can’t help the tech support will.

Forged Flex
United States
8 months using the app
July 29, 2024

Great App,Amazing Custommer Support

BayLana
Bulgaria
21 days using the app
October 29, 2024

Nice Support

UK Play Time
United Kingdom
5 days using the app
Zendrop replied October 31, 2024

We appreciate your kind words and we're glad to hear that you love the support you received. We just noticed that your ratings says otherwise so we'll be reaching out to you to further assist you with any concerns you may have.

September 16, 2024

Really amazing service. A blessing after my aliexpress nightmare

Pet-Workers
Canada
About 1 hour using the app
Zendrop replied September 18, 2024

Thank you for your feedback! We’re so glad to hear that you found our service amazing.

September 12, 2024

soo helpfull thanks

Tecworld
United Kingdom
6 days using the app
Zendrop replied September 16, 2024

Thank you so much for the kind words! We're really glad to hear you found it helpful.

June 27, 2024

Good helping all the way through

Lucky products
Netherlands
6 months using the app
July 26, 2024

Je recommande Zendrop le support client et top on répond a toute vos question l'équipe Zendrop et vraiment a l'écoute de ces client

Boutique
France
About 1 month using the app
Edited June 14, 2024

Xlnt products, lots of options & choices, wonderful support, easy to follow and grow.

As I continue to build my store, I've leaned on support often & I've had a 5 star experience 99% of the time. I only had 1 frustrating issue out of 10 mos. Staff is extremely helpful & knowledgeable. The only downside, is no phone or live video chat, except classes (which are awesome & free), as everything is basic chat, but they always resolve my concerns.

TMD Essentials
United States
10 months using the app
June 14, 2024

Zendrop has a great customer service. I reached out to their chat bot and within a few minutes got linked up to a customer support agent. I had a few complications, and I am grateful that they could help me resolve my problems.

Hydrogen-Vitals
United States
19 days using the app