Reviews (10,377)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies dropshipping and integrates smoothly with Shopify. They value the wide range of high-quality products, automated order fulfillment, fast shipping, and custom branding options. The responsive customer support and educational resources, including live coaching, are highlighted positively. Features like real-time order tracking and inventory management are also noted for streamlining operations.

June 4, 2024

I have used Zendrop for about 2 weeks and have experienced nothing but the best customer service. I am just getting started with Shopify and Zendrop and do my best to find answers on my own. But it's nice to know that help is near when I get stuck. Thank you!

A PLUMBERS WORLD.COM
United States
About 2 months using the app
Edited May 3, 2024

I was initially having some trouble updating inventory based on instructions provided to me by the service desk team - after some back and forth one of their senior customer care managers hopped in and provided some personal assistance and we were able to work through the problems I was having. Problems solved! After this experience my confidence with their service has been restored. Much appreciated.

puppupgo
United States
9 months using the app
Zendrop replied April 15, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

August 5, 2024

Very helpful. Thanks Nyka.

Athena: Buy with Wisdom
United States
6 months using the app
June 5, 2024

Zendrop makes it easy to find products and fulfilling order. I also appreciate they assign an actual person to help with my queries, with little wait time.

YAYBabyStore!
Singapore
7 months using the app
May 2, 2024

"Zendrop has been a game-changer for my e-commerce business. Their seamless integration with my store and their efficient fulfillment process have saved me both time and money. The platform is user-friendly, making it easy to manage orders and track shipments. The product sourcing options are extensive, ensuring a diverse range of high-quality products for my customers. Customer support has been exceptional, always ready to assist with any inquiries. Overall, Zendrop has exceeded my expectations, and I highly recommend it to anyone looking to streamline their dropshipping operations."

RIGHTPICKS BEAUTY EMPORIUM
United States
4 months using the app
May 5, 2024

Loving this app. Their support is especially helpful if you have a technical problem with a listing. I had trouble sourcing an item I had already listed due to a technical difficulty, and they helped me come up with a creative solution while they worked on the bug.
I look forward to doing good business.

The ND Coco shop
United States
4 months using the app
June 2, 2024

I know that the product list is limited to some of the categories, but super wide across all the categories they strongly promote. The Customer Service is AMAZING and they would guide you step by step to reach your goal.

Incredible Men Gadgets
United States
4 months using the app
April 22, 2024

I've been using Zendrop for my dropshipping business for a couple of months now and i have to say that compared to AutoDs or CJ, Zendrop is the most reliable and user-friendly platform for dropshippers. I was using AutoDs before and I encountered so many issues and bugs with their platform and I ended up losing a lot of money from chargebacks. after I made the switch to Zendrop, everything has been smooth sailing since then

Sparko
Canada
6 months using the app
June 19, 2024

As the owner of “Cosaslocass”, I want to express my gratitude towards the Zendrop team. Their quick attention and effective solutions have been essential to the success of my online store. In particular, I want to highlight Jo from the Philippines, who has proven to be one of the best customer service representatives. Thank you, Jo, for your professionalism and dedication!

COSASlocas
Chile
3 months using the app
November 1, 2024

Excelentes asistentes y gran aplicación de dropshipping

Vixsch
Spain
17 days using the app
Zendrop replied November 22, 2024

Thank you for your awesome feedback! We're thrilled to hear that you had a great experience with our assistants and that the dropshipping app has been helpful. We really appreciate your support!