Reviews (10,217)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 18, 2024

Great third party app to aid in finding products. Support team is knowledgeable and friendly.

Levitate Apparel
United States
About 2 months using the app
October 15, 2024

really good app, and really fast on anything

Il mio negozio
Italy
4 minutes using the app
Zendrop replied October 18, 2024

We're glad to hear you’re enjoying the app and that it’s fast and efficient! Quick service can really enhance the experience. Thanks for your feedback!

May 21, 2024

I was not used to communicating fully through the app, I prefer to speak to someone in person, but I got the help I needed with my account. Jemina and Molly were very helpful and understanding, and I appreciate their help. I also love attending the Academy with Thomas, he is the best and so patient and helpful. I feel I would have given up if it wasn't for Thomas's encouragement. Thank you Zendrop!

Lilys Emporium
United States
7 months using the app
June 13, 2024

Zendrop is a great App, I am running a startup shop and Zendrop has been a great additional help with importing products and implementing them to shopify without an issue! The support is especially great aswell. The Agent Ellah answered my question with great detail and swift response.

Luminousity
Germany
About 1 month using the app
July 11, 2024

Thank you very mush Zendrop for helping me through my business especially customers service, 100% recommended

monaza
Australia
1 day using the app
May 16, 2024

I received a new order but it was cancelled. I reached out to Zendrop at 5am (EST) frustrated that there was no number to call, however after going through the FAQs and not finding what I needed I decided to use the chat and was quickly relieved when the bot offered me a human. She quickly resolved my issue and my order was immediately sent to the quoting process. Thanks Zendrop you rock!

Spontaneous Decisions
United States
Over 3 years using the app
July 2, 2024

Very good app. Easy to find the product you want

Urban Vibe Shop
United States
8 days using the app
June 4, 2024

I used the online chat and one of the team members assisted me and was able to answer all of my questions very efficiently and also provided reference materials for my review to help address the specific concern I had.

Slinkis, LLC
United States
2 months using the app
June 6, 2024

one of these days im going to need a frequent chat award to help test all the help people maybe a badge of honor

EaglesNest-07
United States
7 months using the app
June 26, 2024

Zendrop is very accessible. So far, I love the quality of the support I am getting.

Pamofy Home Decor
United States
3 months using the app