Reviews (10,217)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

June 28, 2024

Their customer service is outstanding and extremly helpful

MyBeautify
United Kingdom
3 months using the app
May 7, 2024

Zendrop is great because you find a wide variety of products to put on your shopify store and they do the work of importing products and that information directly to your store!

Though I will say this, the product photos and/ or product descriptions can be lacking and you might have to go to other sites in order to find more information about a product instead of relying completely on zendrop

The customer service is great though and you can answers very quickly and the staff is super friendly.

This is all based on the Free Plan and as a store owner who has not sold any products to customers, there could be other caveats down the line but for now, it's a good place for beginners

Also a big plus is being able to import from aliexpress but that is available on the higher tiers now

EmuEden
United States
6 months using the app
July 21, 2024

It's has products that you are looking for.

BossLadyBudgetDefense
United States
9 days using the app
May 17, 2024

It's been a good experience with Zendrop since I've joined. There are tonnes of resources and training to help you on your journey. The Customer Service has been excellent as well. I highly recommend Zendrop!

My Store
United States
6 months using the app
June 4, 2024

Excellent Customer Service, joanna quickly helped me with any questions I had! 10/10

luvle
United States
3 months using the app
May 26, 2024

As a newcomer to Zendrop, I didn't know a single thing about ecommerce. Zendrop has helped me in so many ways understand dropshipping and online retail. Customer service is great, and I wouldn't choose another provider for my shopify store.

EazyPaw
United States
27 days using the app
April 11, 2024

I reached out over the weekend as a product came though email to delete it but it didn't even have a product code or picture "Pet Comb", and I have about couple of different ones on my site so I contact help desk and got Jinky they were very professional and after a couple of emails backwards and source found out the product for me and sent through some pictures for me to delete it from my page. It didn't stop there Jinky aslo followed up asking if there was anything else they could do for me which was great service.

allpetsbigandsmall.com
Australia
3 months using the app
June 18, 2024

the best dropshiping place they help you from zero to 100

bandobangers
Sweden
About 2 months using the app
May 16, 2024

I had an issue with my account but Theresa from customer service was amazing. I somehow initiated both a yearly and monthly subscription but she was able to correct my account in very short order. The chat bot and live chat is very easy and efficient. No time wasted which I really appreciated.

Hidden Attic
United States
8 months using the app
March 22, 2024

I started my Brand in February and Zendrop has been amazing so far. They have a great selection of products. Anything you can think of they probably have it. The prices of them make it easy to make a good profit margin on sales. The customer service and support if you run into any issue the team at Zendrop will try their best to help. I had an issue with linking products to my site. I emailed the support team and Janelle from the team jumped right on it. I’m fully satisfied with the platform. I plan on continuing using this service in the future and I’ve had no problems so far. The make the process of building your e-commerce store seamless. Anyone with enough time could do it. Thank you everyone at Zendrop for making this possible. This is my first time starting my own business and Zendrop makes me confident I can take on the world by the horns.

Vouge Vista
United States
7 months using the app