Reviews (10,217)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.

May 16, 2024

I had an issue with my account but Theresa from customer service was amazing. I somehow initiated both a yearly and monthly subscription but she was able to correct my account in very short order. The chat bot and live chat is very easy and efficient. No time wasted which I really appreciated.

Hidden Attic
United States
8 months using the app
July 25, 2024

Super simpaticos e rapidos na ajuda

Herb Cup
United States
2 months using the app
June 22, 2024

The Zendrop 1 to 1 Help is Extremely Professional, they help you with Precision and Speed!

Ideal Golf
Norway
About 2 months using the app
June 19, 2024

I am new to Dropshipping and have had a lot of questions. Choosing Zendrop was the best thing I have done as the team are patient and so helpful. Would definately recommend Zendrop to all.

MelKel Products
Australia
6 days using the app
May 8, 2024

The fulfillment automation of Zendrop is amazing. The support is also top notch as they respond and fix the problem right away. Would recommend for anyone starting or into drop shopping

Avellantra
United States
7 months using the app
May 8, 2024

Zendrop has has helped me a lot. Trying to get my Shopify store setup and making sure my orders are sent out correctly was a big help for me. The customer service team is great. Communication is the key and if I have any questions or concerns, Zendrop has done a great job so far with helping me. If you are looking for a dropshipping company, Zendrop is the company you she work with. Thanks Zendrop Team!!!!

Glamour Queen
United States
4 months using the app
June 17, 2024

excellent quick customer service

The Hairy Lizard Men's Shop
United States
6 months using the app
June 26, 2024

Everything is as i imagined and Zendrop support is fast and helpful

Qleanix
Czechia
3 months using the app
June 18, 2024

This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.

Calm Glow
Canada
6 days using the app
Zendrop replied June 24, 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

August 5, 2024

La atención es inmediata y satisfactoria me voy con una buena impresión de ver a Zendrop como un buen socio comercial

INNOVASPHERE
Panama
4 months using the app