Zendrop ‑ Dropshipping & POD

Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.

I had a problem with my account and contacted Zendrop for assistance. I was lucky to get Jemina as my customer service representative. She was very friendly, professional, and understanding. She listened to my issue and resolved it quickly and efficiently. She also followed up with me to make sure everything was working fine. I really appreciate her help and kindness. Jemina is a great asset to Zendrop, and I would highly recommend her to anyone who needs support. Thank you, Jemina, for your excellent service!

I had some questions about the missing variants in my shopify listing from a product on Zendrop. I utilized the chat feature and Jo was able to help me find a solution. They were kind, professional and very helpful.

Zendrop has the best customer service I think ive ever dealt with in terms of Ecommerce apps and businesses. Jemima was fantastic. Thanks for helping me with my questions

Best Supplier!!

It has been more that one year that we have been working with Zendrop, during low-medium-high peek moments, it never failed to surprise us. The interface is user-friendly, the access at managing account, orders, products linked, and tax statements, is pretty convenient. It works perfectly with Shopify, and the product listings available are enough to start with your ecom. Would definitely recommend for everyone who is just starting out.

Me han ayudado bastante para poder proseguir con mi tienda y eso deja mucho que desear.

Love the app and it makes a complex intricate and potentially difficult process extremely easy. That said, there are a lot of things that can still go wrong and understanding what is expected and how to operate goes a long way to helping a new user succeed. I would HIGHLY recommend you start with the Zendrop free plan and get used to how everything works. The monthly plan (for those on tight budgets) starts out right away with a moderate charge. If you are figuring things out... it would be best to start with the payments AFTER you understand the pitfalls.
But for all these potential issues... you get wonderful help center library items... all in print and from what I've seen, MOST also include a video of the explanation too. If that still doesn't help you... their live chat jumps in and boom... you are straightened out in no time!
Take it from someone that likes to play it cautious... this platform is fantastic! Give it a try today!

This is a great app! Good for building a good drop shipping brand. I love the fact that they have a free plan for beginners to get you on your way and as profits come in you can go for more advanced plans with more features and benefits. Very beginner friendly! The team also responds fast which is excellent in helping you to be established.

Courteous communication and excellent service