Reviews (10,199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that streamlines product sourcing, inventory management, and order fulfillment. It offers a diverse range of high-quality products and integrates smoothly with Shopify, enhancing dropshipping store operations. The app is noted for its fast shipping options, improving customer satisfaction, and responsive customer support. Additional features include custom branding options, educational resources, automated order fulfillment, and competitive pricing plans, making it a comprehensive solution for e-commerce growth.
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As always, very prompt customer service. I strongly recommend Zendrop.
Great support, quality products and shipping is pretty fast
I'm just getting started, but so far my experience has been exceptional.
Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.
Had an issue with a return/refund/reshipping of an order. I first spoke to a "bot" and within 15 minutes on a Sunday morning I was contacted by a live representative who guided me through the entire process by simply providing them shipping information. I look forward to doing more business with this company. Thank you Karrie (customer service rep).
Zendrop's support team exceeded my expectations with their patient and friendly assistance. As a non-techie, I had numerous questions about drop shipping websites and order fulfillment, all of which were addressed promptly and amicably. Their dedication to resolving my grievances promptly deserves commendation. I highly appreciate their commitment to customer satisfaction
The customer support from the team at Zendrop has been amazing!
They are super speedy to respond and supply thorough updates and timelines for issues to be resolved. Cant thanks them enough for their help!
Fast and efficient response with questions I had. If the support member was unsure she would ask someone in her team and I got all of the answers I needed within 5-10minutes. Highly recommend.
Jo Anne Larga was the ZenDrop specialist who helped me with transferring the ownership from my prebuilt ZenDrop store to my own Shopify account. She did an amazing job! I am very pleased with ZenDrop overall and will stay with them for a very long time.
Cecilia
ZenDrop Plus Customer
I am just starting to explore drop shipping and I am glad I found Zendrop first. I am learning a lot and so far I have had a very good experience here. I have had a couple issues with my account but that was quickly corrected by customer service. I am excited to see where this endeavor leads me.
Very good supplier, with the best support I have ever had.